The Warehouse Reviews

2.1 Rating 242 Reviews

24 %

of reviewers recommend The Warehouse

Company Reviews

Questions

Metrics

2.1

Based on 242 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 20%
Accurate And Undamaged Orders	Greater than 62%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.9 out of 5

Popular Questions:

Delivery

How does The Warehouse deliver? How long does The Warehouse take to deliver? Does The Warehouse deliver on time? How is accuracy and good condition of items delivered by The Warehouse?

Customer Service

How can I contact The Warehouse? How quickly does The Warehouse resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of The Warehouse.

Visit Website

How quickly does The Warehouse resolve customer queries?

Helpful Report

(2 weeks ago)

Greater than 51% of reviewers feedback is The Warehouse takes over a week to resolve customer queries.

Helpful Report

(2 weeks ago)

72.41%

Industry Average

“ I have shopped at The Warehouse for many years now and have been a customer in Botany and also in Pakuranga. I have only experienced good things as godd value for money, good products,friendly customer service always willing to help and some even going out of their way to help.They are very good on the phone. ”

- Creative Girl

“ This review is for two Warehouse employees that went above and beyond with their service - BREI from the Bell Block branch in New Plymouth and ANTHONY at customer services Sylvia Park, Auckland. Each employee enabled the facilitation of transferring a VERY hard to find outdoor seating set from Taranaki to Auckland. Their hard work is very much appreciated - well done guys! ”

- Cj D

“ your service is always great and you ho the extra mile for your customers. ”

- Sheree Heath

The Warehouse Reviews

Customer Service - Good