“Thomas cook has made me very unhappy on my ongoing goa trip . There is no accountability and no coordination between Thomas cook and zone connect park parra hotel in north goa. I have paid 80000 INR for this trip but I have to suffer. The emergency contact no is unresponsive . Zone connect park parra is not even supplying packaged drinking water . This is a very lousy and unclean hotel . Never stay at this hotel in Goa and never trust Thomas Cook.”
“I had a smooth process at the Pune Camp branch despite the low internet bandwidth. Sandhya Patil from Customer Care and Ankita from the Pune branch both helped with a seamless process.
I had to buy Euros and they gave me a rate better than the rest of their competitors.”
“Very good experience. They will assist you nicely and charges are also very minimal. One the best experiences. Special Thanks to Mr. Mrityunjay Roy for his service in making of my Forex Card.”
“We needed forex for our trip and Subhash from Thomas Cook at Hitech City Branch was very helpful and gave us a good deal with price and swift process.”
“The hospitality provided by Mr. Paresh Mhatre, Tour Manager and local guide Mr. Steven during the visit to Pattaya and Bangkok, Thailand from 22.02.2025 to 27.02.2025 was highly commendable. I would definitely recommend the services of M/s Thomson Cook to my friends for international and domestic visits.”
“We were very happy with Thomas Cook.Team manager mr.Pravesh and team guide Mr.Stephen are very nice and very helpful. In future I will go with Thomas Cook.
.”
“We went to Pattaya and Bangkok from 22 Feb to 27th Feb 2025 in a group tour from Delhi.
All the booking process was very smooth & quick by Mr Gurdeep Singh of Thomas Cook office GK- 2 New Delhi. Everything was booked in advance.
The Tour Manager Mr Paresh Mhatre and our guide Mr Steves took care of us from the arrival at Bangkok Airport to the whole tour programme.
All the hotels at Pattaya and Bangkok were nice. The day wise Itinerary was well designed and they provided us all Indian foods.
We specially thank Mr Steves who was our guide throughout the tour, he was very much sincere and knowledgeable, he took care of us and accomodated all the needs. He along with Mr Paresh Mhatre made this tour memorable. All in all great service provided by Thomas Cook. Will surely recommend Thomas Cook to friends and family.”
“We went to Pattaya and Bangkok from 22 Feb to 27th Feb 2025 in a group tour from Delhi.
All the booking process was very smooth & quick. Everything was booked in advance. They took care of us from the arrival at Bangkok Airport to the whole tour programme.
All the hotels at Pattaya and Bangkok were nice. The day wise Itinerary was well designed and they provided us all Indian foods.
We specially thank Mr Steves who was our guide throughout the tour, he was very much sincere and knowledgeable, he took care of us and accomodated all the needs. He along with Paresh Mhatre made this tour memorable. All in all great service provided by Thomas Cook. Will surely recommend Thomas Cook to friends and family.
Debashis Khan”
“Vinay from Annanagar, supported me on my requirements. He is very knowledgeable and humble person. People should asked for Vinay when you seek solutions from Annanagar, Chennai”
“Ankita from your camp branch was a great help.
She helped me for card activation and explained about its usage.
She is most courteous and helpful.
Best wishes to her!!!”
“I had booked a honeymoon trip to Bali for 7N 6D. Their plan and service was good especially they prefer our choices and plan according to that. Thank you Mr.Raezz sir for your kind support and special thanks to our driver cum guide *Mr.Agus* for his care and support during our travel π«‘”