Thortful Reviews

Name: Thortful
Rating: 4.22

4.2 Rating 247 Reviews

81 %

of reviewers recommend Thortful

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4.2

Based on 247 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Thortful 5 star review on 25th February 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First class service ,card done in a professional way and reasonable prices Will use again well done thortful 👍”

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Posted 4 years ago

“A card for my friends daughter went missing in the post and Thortful offered to reprint and send another card the next working day. They also gave me 50% discount on my next order. Excellent, fast customer service and extremely friendly. Support small growing businesses!”

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Posted 4 years ago

“Easy to order and next day delivery. Great selection and some unusual and funny cards. Quality of cards excellent. Well packed to avoid damage. Would definitely recommend. First class service.”

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Posted 4 years ago

“Thortful is great. I get most of my cards from here now as does my husband and mother-in-law. There is always a really good selection for all occasions. All correspondence with this company has been positive. Highly recommended.”

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Posted 4 years ago

“Customer service great web site easy to use make for an enjoyable experience”

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Posted 4 years ago

“Great selection of cards. Like the added message facility. Also posted direct. Excellent service all round. Will most certainly recommend and use again.”

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Posted 4 years ago

“You guys continue to impress me with your business approach! You are the only card company I know who has the option to opt out of events like Mothers Day and Fathers Day, not only unbelievable sensitive but very refreshing! Now you guys are sticking two fingers up to COVID-19 and again have come out all creative! Whilst the gesture of sending out some free cards is gonna cost you money for sure, please be assured, when we all get through this it is businesses like yours I for one will continue to support 100%. Thanks for helping to keep us all connected!!! Thanks for a great service and great products! Stay safe.”

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Posted 4 years ago

“Good Company to deal with,Great customer service and personal touches. Thoroughly recommend”

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Posted 4 years ago

“I absolutely love this site and have been using it to buy all my cards for a few years now. Highly recommend, there’s a huge option to choose from and the cards themselves are so well made and delivery is super fast!”

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Posted 4 years ago

“Fantastic cards & service! Would highly recommend Thortful to one & all! Thank you x”

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Posted 4 years ago

“Every card I get from Thoughtful, which is a fair few, gives the recipient a huge smile! I love their original designs and their personal touches too. Yesterday I was sent a code from their team for a free card, which I sent to my disabled sister who is currently in isolation, away from everyone, during the Coronavirus pandemic. A little thing like a bright, lovely card will make her day! Thoughtful, you’re amazing 🙌🏼”

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Posted 4 years ago

“Brilliant company that thinks of their customer first... Please don’t lose that special difference.”

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Posted 4 years ago

“This company isn't just Thortful by name but by nature as well. I loved receiving their opt-out of mother's day/father's day/valentines notification and I was thrilled to have received the email offering free cards while still paying the creators their royalty. There isn't another company for me that comes close to Thortful.”

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Posted 4 years ago

“Love this little website - great quality cards that you don’t see everywhere else, with lots of new individual designers so supportive of new businesses too. On the twice I’ve contacted customer services (my problems not theirs) the response has been fast, personal and resolved my issues and gone the extra mile. Fast delivery too - ordered yesterday afternoon and arrived today! Highly recommended 👍🏻”

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Posted 4 years ago

“Thortful cards are different, excellent quality, the service is always efficient and they care about their customers. Highly recommended.”

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Posted 4 years ago

“I ordered 4 cards, and when they arrived next day I was really delighted with them. The quality is great - far better than a standard shop-bought card, and the range of designs is huge. Delivery was prompt and the packaging excellent. Altogether it was a great buying experience and I'll definitely be back for more!”

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Posted 4 years ago

“I’ve used Thortful for quite a few cards now. They have a great selection and I like their ethos of some of the payment going on the artists. In addition I recently placed 2 orders of which both were received uber quick the following day. Highly recommend this company. Their service is brilliant.”

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Posted 4 years ago

“Thortful had so many choices of cards, choices of chocolate or cake. It was cheering to look at all of the card choice, some cheeky and some nice! Online ordering is real easy and the price for the quality of the cards/chocolate/cake is great. Delivery is as promised, to UK and French addresses.”

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Posted 4 years ago

“I ordered a Mothers Day card and at a relatively late hour emailed the company to see if I could modify my greeting. Excellent customer service, they were very quick to respond and it was reassuring to realise I was dealing with a small company with a personal touch. Thank you”

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Posted 4 years ago

“I absolutely loved my ‘Absolutely Fabulous’ Mother’s Day card with Patsy holding her wine- my mum really resonated with that! The card was of a great quality with a professional print and the inside text was a great touch! The card arrived within a day on time for Mother’s Day despite all of the uproar with the COVID-19 pandemic, so I was very grateful to have received your card so swiftly. We haven’t been able to buy much for Mother’s Day, so this card really saved the day! Great customer service and will be ordering again!”

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Posted 4 years ago

Thortful is rated 4.2 based on 247 reviews