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Thortful Reviews

4.2 Rating 247 Reviews

81 %

of reviewers recommend Thortful

Company Reviews

4.2

Based on 247 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Thortful 5 star review on 25th February 2021

Thortful 1 star review on 23rd February 2021

Nathan Motherwell

Thortful 5 star review on 10th July 2020

Thortful 5 star review on 24th June 2020

Grainne Cunningham

Thortful 1 star review on 21st June 2020

Thortful 1 star review on 20th June 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I just want to say a massive thank you to thortful! I have used your company for a couple of years now and you have never let me down - your cards are brilliant and are fantastic quality. I recommend you to all of my friends and they’ve started to use thortful too now.”

Posted 3 years ago

“Excellent company. Cards great quality, good size. Arrived really quickly too. Excellent service. Will definitely use again.”

Posted 3 years ago

“Omg ❤️ this indie card business. Hands down the funniest, most clever cards around. They have had my friends and I in stitches with their hilarious rude cards for lockdown / quarantine! Their customer service deserves a mention too. Lovely emails, opt outs for mothers day / fathers day (sensitive, kind, thank you! ) and discounts if you refer a friend. Plus, if you buy four cards its only £10. I honestly don't bother going anywhere else.”

Posted 3 years ago

“Fantastic service. Super fast delivery even in these difficult circumstances. Cards are brilliant. Plenty of choice and really diverse. Something for any occasion. X”

Posted 3 years ago

“'presentation 100%, taste 100%, the presentation was really something excellent and interesting'... Wrote my father. If you knew my father you would realise just how amazing it is that he said these words, and even took the time to write them!”

Posted 3 years ago

“Excellent quality and price and the customer service second to none. Will be purchasing again. Very impressed”

Posted 4 years ago

“I never expected to receive such good quality cards and envelopes. This company is well worth ordering from as they sell cards not sold elsewhere, at very reasonable prices. Also care was taken with the packaging and delivered in great condition by Royal Mail! I am more than happy with my order - thank you ! 😊”

Posted 4 years ago

“What a fantastic company delivering an excellent service under these challenging times. Excellent communication and good quality cards. Very pleased”

Posted 4 years ago

“This was my first time ordering from Thortful. They arrived today, absolutely delighted with them and so are my friends who received them. Arrived very quickly & well packed. Certainly will order again👍👍”

Posted 4 years ago

“In these difficult times to receive such beautiful cards really brightened up my day. They are excellent quality and would thoroughly recommend. Will definitely order again.”

Posted 4 years ago

“I've been a customer of Thortful for quite a while now and have recommended them to friends. In a market getting quite crowded with similar companies, I have found them to be consistently reliable in processing my orders accurately and the delivery within the timescale they say. In addition, the wide range of cards they offer cover all types of recipients from my friends with humorous cards to sentimental ones for my older father. I highly recommend them.”

Posted 4 years ago

“Been using Thortful for years. There is no reason to ever go elsewhere. Fantastic selection, quick delivery, awesome service. Great work all.”

Posted 4 years ago

“Brilliant as ever Dubious about delivery time as stated next day And with everything going on. Pleasantly surprised 🤩 Please use for all needs everyone!!!”

Posted 4 years ago

“The cards are excellent, very unique designs that I have never seen any where else. The chocolate cards are amazing, everyone I send them to absolutely LOVES them, great little gifts. The service is excellent, website so easy to use, never had a card not arrive, so very efficient. I can only recommend this company. Great story - during Coronavirus they gave away thousands of FREE cards (their creators still got paid) so that we could send a card and spread some happiness during this time. I sent one to my best friend and she cried...it meant so much to her. How lovely is that!”

Posted 4 years ago

“The website is easy to navigate, they have plenty of choice available for all taste. After ordering the card or cards are dispatched promptly. I’ve used Throtful a lot and they have never let me down. They use independent artist as well I honestly can’t fault them.”

Posted 4 years ago

“Great service even during the Covid 19 lockdown. The lovely people at Thortful even gave away 1,000 free cards a day, three weeks. The aim was to help people feel a little more connected as we all navigate through this uncertain time together Thortful by name and by nature Top class service. Highly recommend”

Posted 4 years ago

“The best customer service experience. Have bought loads of cards from Thortful over the past year but I have never truly appreciated how brilliant Thortful is until now, keeping everyone in touch for birthdays and Mothers Day when experiencing a lockdown situation!”

Posted 4 years ago

“Amazing business, 100% recommend, great customer service too!”

Posted 4 years ago

“Thoughtful has the best quality cards, ranging from funny to lovely! I have purchased some cards from them in the past past and it has never faulted my expectations! I recently brought some cards for my bother-in-law and mother-in-law, one arrived before the delivery date but one sadly didn’t arrive with it! I emailed the customer service to see when the card would be arriving and they where so lovely in helping me find out about my card! Even with the rough year we are having and them having to work with less people, they still got back to me quickly and managed to solve the problem and get the card on it’s way! I would like to thank the person I spoke to called Simon! He was very helpful and kind with helping me, I received great customer service and the other thoughtful team members I’m sure strive to do so as well! I’ve already told my family and friends about thoughtful and they all love it! But I will definitely be spreading the word about this too! I am definitely a customer for life!! Thank you again!”

Posted 4 years ago

“I absolutely love the range of cards available. So many great designs to choose from. I have been a customer for a few years now and I wouldn’t use any other company! If ever there has been a problem (which is incredibly rare) they always go above and beyond to rectify the problem! They really value their customers! One time they randomly sent a gift to say thank you! Just love their ethos!”

Posted 4 years ago

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Thortful is rated 4.2 based on 247 reviews