Thortful Reviews

Name: Thortful
Rating: 4.19

4.2 Rating 288 Reviews

80 %

of reviewers recommend Thortful

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Metrics

4.2

Based on 288 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Anonymous

Thortful 1 star review on 27th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great range of cards and really quick delivery. Excellent value for money too!”

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Posted 4 days ago

“Thortful is an excellent company! A wonderful selectuon of beautiful cards for every occasion and super gifts. Excellent service and excellent customer service if needed. The many cards and gifts that I have sent have brought such pleasure to friends and family over many years. Highly recommended!🌟🌟🌟🌟🌟”

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Posted 5 days ago

“I had an issue with a delivery- no one’s fault. However Aaron C-W from customer services was incredible! Listened to my problem and swiftly solved it. Thank you!!”

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Posted 1 week ago

“My uncle loved his card thank you.”

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Posted 1 week ago

“I ordered a Thortful card for a friend's birthday around 2 pm yesterday. I was amazed and delighted that it arrived at 9 a.m. this morning, perfectly as ordered. Fantastic service and super-quick. Well done, Thortful! Highly impressed!”

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Posted 3 weeks ago

“Amazing Service from Lucy at Thortful. I had sent an important and time sensitive card. Through my error hadn't realised there was no postbox at this commercial property as rollershutters would be down! In a panic I emailed shortfall. Expecting to pay for reprint,they kindly as an exception sent a new one free. Am over the moon. Have unsubscribed from moonlight- Thortful thanks to Lucy are the champions and will never use anyone else.”

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Posted 1 month ago

“They are a fabulous company who go out of their way to help you the cards are so unique ordering is easy and website very good The customer service who I had to contact because of my mistake couldn't have done more for me and very quickly sorted things out so 10 out of ten from me Massively recommend to everyone .”

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Posted 1 month ago

“Thortful are amazing: 24 hours from ordering to delivery - not many companies do that! Their communication is friendly and efficient. Their cards are great - funny, thoughtful and I always find what I want. Loads to chose from too.”

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Posted 2 months ago

“Very pleased with my whole experience with Thorful, I bought a loverly card and had a message printed inside very easy to do. Card arrived next day in a very protective envelope. Price and service cannot be faulted.”

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Posted 2 months ago

“Have ordered from Thortful many times and the cards have always great with the nice addition of getting the message typed out. The delivery times are always rapid (next morning delivery). Can only applaud Thortful for their great service. Thanks again!”

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Posted 2 months ago

“I ordered 4 cards at 3 o clock one afternoon and they arrived first thing the next morning. What an excellent service 👏👏👍👍xx”

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Posted 3 months ago

“Unique good quality cards which have never failed to make someone smile. I like that I can write my own message and the delivery is within 2 days!”

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Posted 3 months ago

“Really nice quality cards, with original designs. Received my order in good time, and was able to get a bulk order which made the individual cards cheaper.”

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Posted 4 months ago

“Always deliver on time I ask Good selection of cards and gifts Great to have reminders. Easy to use site and safe checkout.. Help if needed Highly recommend to one & all Thank you 😊”

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Posted 4 months ago

“I love Thortful - their cards are amazing and I can always find one to suit a particular character to a T - be it funny or complimentary. The last purchase I made arrived in less than 24 hours - now that's great service! Many thanks to all at Thortful :)”

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Posted 4 months ago

“Had a misprint error on the card so informed them incase there was an error on more. A big shout out to Abbie McKay on the customer service team who couldn't be more apologetic, offered to send out another card, which wasn't necessary, so offered me future discount! Fantastic quality, fun designs and a wonderful team to back it all up!”

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Posted 5 months ago

“Beautiful cards and brilliant service. They do personalise their notifications too, by asking about your preferences. Thank you to Aaron and his team.”

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Posted 6 months ago

“Thortful provided the excellent product I requested, well edited, produced, posted and I received in timely fashion as described in their online advertisement. I suggest this missive to be superb encouragement for all prospective customers.”

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Posted 6 months ago

“Thorful has always been a good choice for online cards and I’ve never experienced any issues however, recently I had a scenario with a discount code that wasn’t working as predicted but the app didn’t tell me it couldn’t be used in conjunction. Ethan from the customer service team immediately knew why I wasn’t happy and applied an immediate resolution to my problem which is almost unheard of these days… I was ready for days and back and forth but Ethan was on it. If it wasn’t for him, I may not have used Thortful again. Ethan deserves recognition for his resolution focussed service. Thanks again for your help!”

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Posted 7 months ago

“Excellent customer service - professional and prompt”

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Posted 7 months ago

Thortful is rated 4.2 based on 288 reviews