Thortful Reviews

Name: Thortful
Rating: 4.24

4.2 Rating 328 Reviews

81 %

of reviewers recommend Thortful

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4.2

Based on 328 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

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Anonymous

Thortful 1 star review on 27th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing Service from Lucy at Thortful. I had sent an important and time sensitive card. Through my error hadn't realised there was no postbox at this commercial property as rollershutters would be down! In a panic I emailed shortfall. Expecting to pay for reprint,they kindly as an exception sent a new one free. Am over the moon. Have unsubscribed from moonlight- Thortful thanks to Lucy are the champions and will never use anyone else.”

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Posted 1 year ago

“They are a fabulous company who go out of their way to help you the cards are so unique ordering is easy and website very good The customer service who I had to contact because of my mistake couldn't have done more for me and very quickly sorted things out so 10 out of ten from me Massively recommend to everyone .”

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Posted 1 year ago

“Thortful are amazing: 24 hours from ordering to delivery - not many companies do that! Their communication is friendly and efficient. Their cards are great - funny, thoughtful and I always find what I want. Loads to chose from too.”

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Posted 1 year ago

“Very pleased with my whole experience with Thorful, I bought a loverly card and had a message printed inside very easy to do. Card arrived next day in a very protective envelope. Price and service cannot be faulted.”

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Posted 1 year ago

“Have ordered from Thortful many times and the cards have always great with the nice addition of getting the message typed out. The delivery times are always rapid (next morning delivery). Can only applaud Thortful for their great service. Thanks again!”

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Posted 1 year ago

“I ordered 4 cards at 3 o clock one afternoon and they arrived first thing the next morning. What an excellent service 👏👏👍👍xx”

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Posted 1 year ago

“Unique good quality cards which have never failed to make someone smile. I like that I can write my own message and the delivery is within 2 days!”

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Posted 1 year ago

“Really nice quality cards, with original designs. Received my order in good time, and was able to get a bulk order which made the individual cards cheaper.”

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Posted 1 year ago

“Always deliver on time I ask Good selection of cards and gifts Great to have reminders. Easy to use site and safe checkout.. Help if needed Highly recommend to one & all Thank you 😊”

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Posted 1 year ago

“I love Thortful - their cards are amazing and I can always find one to suit a particular character to a T - be it funny or complimentary. The last purchase I made arrived in less than 24 hours - now that's great service! Many thanks to all at Thortful :)”

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Posted 1 year ago

“Had a misprint error on the card so informed them incase there was an error on more. A big shout out to Abbie McKay on the customer service team who couldn't be more apologetic, offered to send out another card, which wasn't necessary, so offered me future discount! Fantastic quality, fun designs and a wonderful team to back it all up!”

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Posted 1 year ago

“Beautiful cards and brilliant service. They do personalise their notifications too, by asking about your preferences. Thank you to Aaron and his team.”

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Posted 1 year ago

“Thortful provided the excellent product I requested, well edited, produced, posted and I received in timely fashion as described in their online advertisement. I suggest this missive to be superb encouragement for all prospective customers.”

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Posted 1 year ago

“Thorful has always been a good choice for online cards and I’ve never experienced any issues however, recently I had a scenario with a discount code that wasn’t working as predicted but the app didn’t tell me it couldn’t be used in conjunction. Ethan from the customer service team immediately knew why I wasn’t happy and applied an immediate resolution to my problem which is almost unheard of these days… I was ready for days and back and forth but Ethan was on it. If it wasn’t for him, I may not have used Thortful again. Ethan deserves recognition for his resolution focussed service. Thanks again for your help!”

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Posted 1 year ago

“Excellent customer service - professional and prompt”

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Posted 1 year ago

“Easy website to use and the quality of the cards were excellent. Will definitely be using them again”

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Posted 1 year ago

“A good choice of cards and gifts for all occasions We always buy our cards from Thortful. Good quality cards and such a speedy and reliable service. Would 100% recommend to anyone”

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Posted 1 year ago

“Superb service. Packaging excellent. Constant updating on delivery from Royal Mail. Had thought they might not arrive in time to be posted to USA. They did and will make the recipient very happy. Well done Thortful.”

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Posted 2 years ago

“Excellent cards and service as always - I rarely go anywhere else for cards these days! Great choice of cards with the option of adding an additional treat in with your card, and packaged up in a really attractive way. Royal Mail messed up the delivery initially (Liverpool…what can I say) but Ethan immediately sorted it out for me by resending my order and gave me a discount code for my next purchase. I genuinely can’t fault thortful at all - they have the best customer service team (thanks also to Lola for her help), a massive selection of cards, and it’s so easy to shop with them using the website. Thank you. 😊”

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Posted 2 years ago

“The best choice of reasonable cards and gifts, with excellent communication Also, I had an issue with a Royal Mail mis-delivery, Aaron went above and beyond and was beyond understanding and helpful in getting a swift efficient resolution 🌟 🌟 🌟 🌟 🌟 company!”

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Posted 2 years ago

Thortful is rated 4.2 based on 328 reviews