Thortful Reviews

Name: Thortful
Rating: 4.18

4.2 Rating 282 Reviews

79 %

of reviewers recommend Thortful

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4.2

Based on 282 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Anonymous

Thortful 1 star review on 27th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a father's Day card so impressed the quality of the card and the envelope was amazing very impressed it was posted in a separate envelope some companies just send the card in the post with no card envelope fantastic my new card shop.”

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Posted 3 years ago

“Quality fantastic, recyclable packaging and proper credit to designers. Really impressed and would recommend over similar sites”

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Posted 3 years ago

“I'm not sure what I would do without this website! I live in the USA and my family are all in England. Trying to gauge when to send a birthday card by regular mail to have it arrive on time is a head-scratcher. It can take less than a week, or over a month! With Thortful, I never have to worry. They have an amazing selection of unique cards by wonderful artists and they are delivered right on time. Peace of mind for a lower price - when does that EVER happen?! Thanks for a terrific service!”

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Posted 4 years ago

“Very pleased with the quality , service and selection of cards from Thortful. You can always find a unusual card for all occasions. Highly recommend.”

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Posted 4 years ago

“Great cards and fab customer service. When I wanted to add another card to my order (a couple of days after), they responded quickly to tell me that normally they would try to do this but my order had already been printed. They gave me 50% credit to use on my next order which they didn't have to do, and staff were really friendly and helpful, can't fault them. It was Nicola Arca and Ben Jordan who helped me, thanks!”

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Posted 4 years ago

“Such a quick postage and great selection of cards, I’ll be buying all my cards from here from now on!”

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Posted 4 years ago

“Thortful is my go-to for greeting cards. I've used Thortful for over a year to order blank cards that I can send friends & family and I also have used their service of sending cards directly to the recipient. The orders are always accurate, delivery is always prompt, and the cards are high quality, really funny and always extremely well received.”

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Posted 4 years ago

“I love how ‘thorftul’ this company has been recently by asking each and everyone of their customers whether they would still like to receive Fathers Day emails given the recent and difficult times. Out of the box thinking that I haven’t seen from any other card company.”

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Posted 4 years ago

“I have bought all my cards here over the last year or so and have been very pleased with the product each time. However today I wanted to pass on how amazing their customer care is. I had ordered a card and unfortunately gave the wrong address. On contacting them, they have sent out a new card to the new address free of charge!”

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Posted 4 years ago

“Very speedy delivery, gorgeous design and a quality feel to the card.”

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Posted 4 years ago

“Delivery was quick and quality was great! Customer service is amazing they email you at every stage your order is at and they even email you to make sure you’ve received your items. Definitely would recommend and definitely will be ordering from them again. One happy customer!”

Thortful 5 star review on 25th February 2021

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Posted 4 years ago

“Great choice of imaginative cards. Fast efficient service and great communication. Price was very good and delivery just as promised. I'll be recommending to all my friends and I'll be back myself many times.”

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Posted 4 years ago

“Great selection of funny cards that are added to on a regular basis. They are always dispatched speedily and arrive on time even during busy periods like Xmas and Valentines day. When I've needed help from the support team (like to cancel an order) they have been super responsive getting back to me as well. All in all a great service!”

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Posted 4 years ago

“If accidentally ordered my card to the wrong date. The WhatsApp team, specifically Ben and Nicola, were so helpful and managed to get my card printed and dispatched that same day (a week earlier!). Can’t thank you enough ❤️”

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Posted 4 years ago

“Fantastic service and a great company! I accidentally sent my card to the wrong address and a lovely lady called Ella resent it for me free of charge. Just fantastic customer service! 😊 Highly recommend and a much more “personal” service than some other well-known card ordering sites 🌙”

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Posted 4 years ago

“I've ordered a few times with Thortful but my recent order is what made me come here to write this. My recent order got lost in the post after being dispatched and although this wasn't their problem, their customer service agent Annabel helped me with everything and I eventually managed to get my card and chocolate's to the recipient. Absolutely top notch customer services and the card designs themselves are always my go to because they're unique.”

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Posted 4 years ago

“Their customer service agent Elly was just so helpful in sorting out a couple of small issues. Used these guys a lot and always get excellent service and value for money”

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Posted 4 years ago

“I love this company! You have access to so many brilliant and different cards that you wouldn’t see anywhere else and small independent designers get their work seen and sold. The cards are of excellent quality and you can get your message printed as you like, inside. There was a problem with a recent order of mine and the staff were so helpful, it was resolved with no problems. They really care about their customers!”

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Posted 4 years ago

“Just used this company for the second time - I really like them. Good selection of cards. Can tailor the wording and add emoji's. Price is excellent and SO convenient. So far they have always arrived when they said which is a very important point for me.”

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Posted 4 years ago

“Perfect card for my daughter who loves Tommy Shelby. She will love the card. Lovely design well packaged delivery on time Excellent company Thortful!😊👍highly recommend for a slightly Different kind of card .”

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Posted 4 years ago

Thortful is rated 4.2 based on 282 reviews