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Thortful Reviews

4.2 Rating 288 Reviews
80 %
of reviewers recommend Thortful
4.2
Based on 288 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 80%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5

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Thortful 1 star review on 12th May 2025
Anonymous
Thortful 1 star review on 12th May 2025
Anonymous
Thortful 1 star review on 12th May 2025
Anonymous
Thortful 1 star review on 12th May 2025
Anonymous
Thortful 1 star review on 27th March 2025
Anonymous
Thortful 1 star review on 27th March 2025
Anonymous
Thortful 1 star review on 27th March 2025
Anonymous
11
Anonymous
Anonymous  // 01/01/2019
I have recently changed to Thortful from one of the other suppliers. The cards are a great improvement and the quality is far better. The service is better and the website is much easier to navigate. Don't think I'll be moving back.
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Posted 4 years ago
I love purchasing cards from Thortful as they are unique, funny and I think it’s great how I can purchase 4 at a time for upcoming events. They usually come really quick with delivery and I have full confidence in the company. Unfortunately I had a delayed delivery recently meaning my card did not arrive on time for the event. Fortunately it was for a baby shower so I have been able to repurpose the card for the arrival of the baby instead. I enquired about this issue and Milly Smith from customer services has been nothing but helpful: explaining to by the issue may have occurred, offering to resend the cards free of charge, suggesting alternatives if this is too late and providing a discount as an apology on my Thortful account for future purchases, despite the problem being out of their control. 100% will purchase again. Thank you Milly.
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Posted 4 years ago
Thortful is great, it's the first place I go when card shopping, my orders have never failed to arrive on time and my recipients always love the cards. There are regular offers on already reasonable prices, I also love the emails they send to check things have arrived. It shows they are mindful of the customer and really care that everything is OK. I really appreciate the service, keep being brilliant :)
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Posted 4 years ago
I think the customer service is absolutely fantastic! I recently ordered a fathers day card and my hubby absolutely adored it and I had so much fun filling it in with my daughters. The little extra coupons inside were such a lovely surprise and the fact that I was constantly updated on my order and even had an email to check it had been delivered on time shows what a professional and top class company these are. I will highly recommend!
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Posted 4 years ago
Great fast and reliable service. The card was very high quality. I would 100% recommend this company and will be using them again 👍
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Posted 4 years ago
Thortful has a range of different cards, perfect to reflect the individual you are giving too as well as the meaning you want to relay onto the receiver. Cards aren't expensive and delivery was quick! I even received an email of thanks for my order (not typical order received thank you!) and I just thought that was so lovely and the customer relations are brilliant.
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Posted 4 years ago
Ordered a father's Day card so impressed the quality of the card and the envelope was amazing very impressed it was posted in a separate envelope some companies just send the card in the post with no card envelope fantastic my new card shop.
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Posted 4 years ago
Quality fantastic, recyclable packaging and proper credit to designers. Really impressed and would recommend over similar sites
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Posted 4 years ago
I'm not sure what I would do without this website! I live in the USA and my family are all in England. Trying to gauge when to send a birthday card by regular mail to have it arrive on time is a head-scratcher. It can take less than a week, or over a month! With Thortful, I never have to worry. They have an amazing selection of unique cards by wonderful artists and they are delivered right on time. Peace of mind for a lower price - when does that EVER happen?! Thanks for a terrific service!
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Posted 4 years ago
Very pleased with the quality , service and selection of cards from Thortful. You can always find a unusual card for all occasions. Highly recommend.
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Posted 4 years ago
Great cards and fab customer service. When I wanted to add another card to my order (a couple of days after), they responded quickly to tell me that normally they would try to do this but my order had already been printed. They gave me 50% credit to use on my next order which they didn't have to do, and staff were really friendly and helpful, can't fault them. It was Nicola Arca and Ben Jordan who helped me, thanks!
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Posted 4 years ago
Such a quick postage and great selection of cards, I’ll be buying all my cards from here from now on!
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Posted 4 years ago
Thortful is my go-to for greeting cards. I've used Thortful for over a year to order blank cards that I can send friends & family and I also have used their service of sending cards directly to the recipient. The orders are always accurate, delivery is always prompt, and the cards are high quality, really funny and always extremely well received.
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Posted 4 years ago
I love how ‘thorftul’ this company has been recently by asking each and everyone of their customers whether they would still like to receive Fathers Day emails given the recent and difficult times. Out of the box thinking that I haven’t seen from any other card company.
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Posted 4 years ago
I have bought all my cards here over the last year or so and have been very pleased with the product each time. However today I wanted to pass on how amazing their customer care is. I had ordered a card and unfortunately gave the wrong address. On contacting them, they have sent out a new card to the new address free of charge!
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Posted 4 years ago
Very speedy delivery, gorgeous design and a quality feel to the card.
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Posted 4 years ago
Delivery was quick and quality was great! Customer service is amazing they email you at every stage your order is at and they even email you to make sure you’ve received your items. Definitely would recommend and definitely will be ordering from them again. One happy customer!
Thortful 5 star review on 25th February 2021
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Posted 4 years ago
Great choice of imaginative cards. Fast efficient service and great communication. Price was very good and delivery just as promised. I'll be recommending to all my friends and I'll be back myself many times.
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Posted 4 years ago
Great selection of funny cards that are added to on a regular basis. They are always dispatched speedily and arrive on time even during busy periods like Xmas and Valentines day. When I've needed help from the support team (like to cancel an order) they have been super responsive getting back to me as well. All in all a great service!
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Posted 4 years ago
If accidentally ordered my card to the wrong date. The WhatsApp team, specifically Ben and Nicola, were so helpful and managed to get my card printed and dispatched that same day (a week earlier!). Can’t thank you enough ❤️
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Posted 4 years ago
Thortful is rated 4.2 based on 288 reviews