Thortful Reviews

Name: Thortful
Rating: 4.18

4.2 Rating 282 Reviews

79 %

of reviewers recommend Thortful

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4.2

Based on 282 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Anonymous

Thortful 1 star review on 27th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love Thortful, they really live up to their name and have a fantastic range of cards for every person. I especially love the rude ones for friends and family x Exceptional speedy service which goes above and beyond. I recently placed an order and I had made a mistake with the age. I ordered again and asked if they could cancel the wrong order, not only was it cancelled I was also refunded which I thought was a lovely gesture for something that was ultimately my mistake. I will use this company for all my future orders as they are all about customer service and extremely ‘thortful’ Highly recommended”

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Posted 4 years ago

“Such friendly staff, and fast replies!! Cards where such a good quality loved them💛”

Thortful 5 star review on 24th June 2020

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Posted 4 years ago

“You won’t be disappointed if you order with Thortful. The cards are excellent quality, very fast delivery and bring something a little different. My husband was super impressed with his card, I will be back :)”

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Posted 4 years ago

“Would definitely recommend, I initially went to order a card for Father’s Day and then when I was near checking out a deal popped up where I could add a birthday card for a reduced price which was convenient considering it was my mums birthday the day after Father’s Day. My cards arrived a day late, however this wasn’t an issue as I know how deliveries seem to be delayed due to the covid outbreak, and am just thankful that it managed to arrive so quickly regardless. I also recieved an email from a co-founder, Andy, who was really lovely and actually sent me a link to this page when I asked if I could leave a review. It’s definitely worth buying from here - especially since it’s a small business! couldn’t ask for much better, thank you!”

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Posted 4 years ago

“I just want to say a massive thank you to thortful! I have used your company for a couple of years now and you have never let me down - your cards are brilliant and are fantastic quality. I recommend you to all of my friends and they’ve started to use thortful too now.”

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Posted 5 years ago

“Excellent company. Cards great quality, good size. Arrived really quickly too. Excellent service. Will definitely use again.”

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Posted 5 years ago

“Omg ❤️ this indie card business. Hands down the funniest, most clever cards around. They have had my friends and I in stitches with their hilarious rude cards for lockdown / quarantine! Their customer service deserves a mention too. Lovely emails, opt outs for mothers day / fathers day (sensitive, kind, thank you! ) and discounts if you refer a friend. Plus, if you buy four cards its only £10. I honestly don't bother going anywhere else.”

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Posted 5 years ago

“Fantastic service. Super fast delivery even in these difficult circumstances. Cards are brilliant. Plenty of choice and really diverse. Something for any occasion. X”

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Posted 5 years ago

“'presentation 100%, taste 100%, the presentation was really something excellent and interesting'... Wrote my father. If you knew my father you would realise just how amazing it is that he said these words, and even took the time to write them!”

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Posted 5 years ago

“Excellent quality and price and the customer service second to none. Will be purchasing again. Very impressed”

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Posted 5 years ago

“I never expected to receive such good quality cards and envelopes. This company is well worth ordering from as they sell cards not sold elsewhere, at very reasonable prices. Also care was taken with the packaging and delivered in great condition by Royal Mail! I am more than happy with my order - thank you ! 😊”

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Posted 5 years ago

“What a fantastic company delivering an excellent service under these challenging times. Excellent communication and good quality cards. Very pleased”

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Posted 5 years ago

“This was my first time ordering from Thortful. They arrived today, absolutely delighted with them and so are my friends who received them. Arrived very quickly & well packed. Certainly will order again👍👍”

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Posted 5 years ago

“In these difficult times to receive such beautiful cards really brightened up my day. They are excellent quality and would thoroughly recommend. Will definitely order again.”

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Posted 5 years ago

“I've been a customer of Thortful for quite a while now and have recommended them to friends. In a market getting quite crowded with similar companies, I have found them to be consistently reliable in processing my orders accurately and the delivery within the timescale they say. In addition, the wide range of cards they offer cover all types of recipients from my friends with humorous cards to sentimental ones for my older father. I highly recommend them.”

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Posted 5 years ago

“Been using Thortful for years. There is no reason to ever go elsewhere. Fantastic selection, quick delivery, awesome service. Great work all.”

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Posted 5 years ago

“Brilliant as ever Dubious about delivery time as stated next day And with everything going on. Pleasantly surprised 🤩 Please use for all needs everyone!!!”

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Posted 5 years ago

“The cards are excellent, very unique designs that I have never seen any where else. The chocolate cards are amazing, everyone I send them to absolutely LOVES them, great little gifts. The service is excellent, website so easy to use, never had a card not arrive, so very efficient. I can only recommend this company. Great story - during Coronavirus they gave away thousands of FREE cards (their creators still got paid) so that we could send a card and spread some happiness during this time. I sent one to my best friend and she cried...it meant so much to her. How lovely is that!”

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Posted 5 years ago

“The website is easy to navigate, they have plenty of choice available for all taste. After ordering the card or cards are dispatched promptly. I’ve used Throtful a lot and they have never let me down. They use independent artist as well I honestly can’t fault them.”

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Posted 5 years ago

“Great service even during the Covid 19 lockdown. The lovely people at Thortful even gave away 1,000 free cards a day, three weeks. The aim was to help people feel a little more connected as we all navigate through this uncertain time together Thortful by name and by nature Top class service. Highly recommend”

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Posted 5 years ago

Thortful is rated 4.2 based on 282 reviews