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Thortful Reviews

4.2 Rating 250 Reviews

81 %

of reviewers recommend Thortful

Company Reviews

4.2

Based on 250 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thortful had so many choices of cards, choices of chocolate or cake. It was cheering to look at all of the card choice, some cheeky and some nice! Online ordering is real easy and the price for the quality of the cards/chocolate/cake is great. Delivery is as promised, to UK and French addresses.”

Posted 4 years ago

“I ordered a Mothers Day card and at a relatively late hour emailed the company to see if I could modify my greeting. Excellent customer service, they were very quick to respond and it was reassuring to realise I was dealing with a small company with a personal touch. Thank you”

Posted 4 years ago

“I absolutely loved my ‘Absolutely Fabulous’ Mother’s Day card with Patsy holding her wine- my mum really resonated with that! The card was of a great quality with a professional print and the inside text was a great touch! The card arrived within a day on time for Mother’s Day despite all of the uproar with the COVID-19 pandemic, so I was very grateful to have received your card so swiftly. We haven’t been able to buy much for Mother’s Day, so this card really saved the day! Great customer service and will be ordering again!”

Posted 4 years ago

“Excellent customer service if you need them. Orders arrive quickly and are always in pristine condition and high quality. I only use Thortful now, they're my go to site, you can find something to suit anyone. Highly recommended”

Posted 4 years ago

“Came just on time and the card was lovely my mum was laughing the whole time thank you xx”

Posted 4 years ago

“Used these guys a few times now - good quality cards and a wide range, with a good sense of humour!! Even had one sent wrong on one occasion and it was immediately corrected and a little credit on the account to say sorry. Excellent all round”

Posted 4 years ago

“I ordered four cards and the quality is superior. Great offer when you buy multiples. Will certainly be using Thortful for all my cards in future.”

Posted 4 years ago

“I ordered 2 mothers day cards andvthet arrived the following day. Excellent service and quality i woukd highly recommend”

Posted 4 years ago

“Excellent customer service can fully recommend.”

Posted 4 years ago

“Brilliant customer service from Roma at Thortful. All cards have arrived at the correct time and family and friends have been over the moon with their cards. I will be using Thortful again and would recommend them to anyone esp at this time, you can still browse through lots of different cards and put your own words in text x”

Posted 4 years ago

“Very quick delivery, given the short time of high demand they dealt with. Great customer service too. Thortful helped to mark Covid-19 Mother's Day, via mail, at short notice. Highly recommended. Great products, excellent service.”

Posted 4 years ago

“Amazing company. Fantastic range of cards and quick delivery! Cannot recommend enough!*****”

Posted 4 years ago

“This company is brilliant, the cards are wickedly funny (my rule when I buy one is that it has to make me laugh out loud) and the service is excellent. Prices are reasonable, no different to driving to the shop and cheaper than most hallmark ones nowadays. I like the gift options (socks or choccies) but wish there were more, such an easy fix when you've forgotten someone a week before Christmas. Overall a fantastic company, great customer service and just can't recommend them enough!”

Posted 4 years ago

“Would 100% recommend thortful to everyone. They go the extra mile.”

Posted 4 years ago

“Really nice quality cards, easy to order and arrived quickly.”

Posted 4 years ago

“Excellent products, really well made quality cards, fantastic customer service. very pleased customer”

Posted 4 years ago

“Amazing company! Sadly my work was closed down due to Coronavirus which resulted in me not being able to receive a Mother’s Day card for my wife. I got in touch with Thortful and without hesitation then sent another card to my home address free of charge. What an amazing service!”

Posted 4 years ago

“What a fantastic selection of cards, ideal for an old girl like me with a dodgy sense of humour . Terrific service, the prices are good & the cards are large and good quality. I fully recommend Thortful especially now when we're not supposed to be going out!”

Posted 4 years ago

“Brilliant service and the card was absolutely stunning! I will definitely use Thortful again & again!”

Posted 4 years ago

“Very good design choices , next day delivery very pleased with my card will be ordering again soon ! Thank you so much !!”

Posted 4 years ago

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Thortful is rated 4.2 based on 250 reviews