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thrillophilia.com Reviews

4.6 Rating 1,306 Reviews
92 %
of reviewers recommend thrillophilia.com
4.6
Based on 1,306 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read thrillophilia.com Reviews
thrillophilia.com 5 star review on 24th August 2024
Chindhu Salim
thrillophilia.com 5 star review on 24th August 2024
Chindhu Salim
thrillophilia.com 5 star review on 24th August 2024
Chindhu Salim
thrillophilia.com 5 star review on 24th August 2024
Chindhu Salim
thrillophilia.com 5 star review on 24th August 2024
Chindhu Salim
thrillophilia.com 5 star review on 31st May 2024
Anonymous
thrillophilia.com 5 star review on 31st May 2024
Anonymous
302
Anonymous
Anonymous  // 01/01/2019
[21/06, 17:33] Pardeep Sandhu: I am very much disappointed for hotel selection in Christchurch. They haven't provide buffet breakfast and quality of food is not upto mark. Also attractions at Christchurch not covered under my trip like city tram tour, lake visit, hagley park and some of more attractions in Christchurch. Kindly let me know, if other hotels at lake tekapo and queenstown are pretty good or not. While booking this package , i specially ask you to book 4 star or equivalent hotels, but my very first hotel at Christchurch was not upto my satisfaction. Also there is no local contact number, to contact in case I face some problem here. Kindly look into this issue. One more thing, Rental car insurance do not cover Road Side Assistance , i have to pay extra for that. I have to spend extra bucks for all these. Thanks and Regards
Helpful Report
Posted 1 month ago
Dear Pradeep, Greetings from Thrillophilia! We understand your concern, and your case has been noted down. A dedicated team is handling the matter. Your Point of Contact (POC) for this issue is Mr. Akash, who will assist you throughout the resolution process. You will receive an official communication from support@thrillophilia.com, which will be used to address and attend your concern. We appreciate your patience and the opportunity to make things right. We're committed to improving your experience and ensuring better service going forward. Warm regards, Team Thrillophilia
Posted 1 month ago
They just don’t seem to be bothered about customer service. I am struggling to get quote for spiti tour on email since last 2 days. Multiple people come on call when asked for manager escalation. But no one stands by their committment. In last 2 days have spoken to Aditya, Sahil and Ayushi from their Jaipur team. No one is bothered. They have enough customer bookings so they have no sensitivity towards customer service. Finally gave up now. Going with other tour operator
Helpful Report
Posted 2 months ago
Booking and every arrangements were on point,the poc that was provided (Ishika daga) was very helpful and supportive. But the internal policies are really a big mess specially refund policy. Ensure that you don't fall ill after paying the money as they won't refund😅
Helpful Report
Posted 1 year ago
Hi, I had gone to Singapore group tour with Thrillophilia but experience with them was not that great, being a solo female traveller, safety is ly topmost concern and we had 3 solo women in the group and they asked one of us to share it with a male stranger, how pathetic this is for women safety and i would never recommend any women to book their trip via them. Very disappointing!!
Helpful Report
Posted 1 year ago
No proper information or updates regarding current activities which are ON and OFF ,
Helpful Report
Posted 2 years ago
We had booked Rajesthan tour from 16th October to 23rd October. Jaipur stay was okay. In udaipur they booked a no vehicle access hotel Meewari palace. Only 45 steps to climb and reach the hotel. As we are senior citizens we couldn't take the accommodation. Thrillophilia didn't do any alternative arrangement. Finally after many searches we ourselves paid and got RTDC hotel Katrina in udaipur. Thrillophilia is good if everything goes well or else you will be stranded with no help from the company. So we decided to that go by trusted agents in the future. Our money wasted coupled with so much tension.
Helpful Report
Posted 2 years ago
thrillophilia.com is rated 4.6 based on 1,306 reviews