Ticket Arena Reviews

Name: Ticket Arena
Address: 31-32 Park Row, ,, Leeds
Rating: 4.60

4.6 Rating 20,906 Reviews

92 %

of reviewers recommend Ticket Arena

Company Reviews

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About Ticket Arena:

Our mission at Ticket Arena is to provide consumers and gig-promoters with a better way to buy and sell tickets online. Based in Leeds and London, with wider European expansions planned, our mission remains clear: to work in partnership with promoters and organisers of all sizes, to help them deliver the best live experiences possible to consumers.

Please note this company is not currently in operation.

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Phone:

0113 350 4114

Email:

support@ticketarena.co.uk

Location:

31-32 Park Row, ,
Leeds
LS1 5JD

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Ticket Arena 1 star review on 13th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was OK but I wasn't too keen on the 'queue' process - should have displayed a countdown timer and seemed unfair that you randomly had to wait in the queue regardless of how early you joined it, and if your random allocation was long you had to pay way more for a ticket (as I did).”

Helpful Report

(Afro Nation Portugal 2020 | Pre Sale) - Posted 5 years ago

“The service is very helpful!”

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(Afro Nation Portugal 2020 | Payment Plan) - Posted 5 years ago

“It was okay but when you make a selection for multiple types of tickets, it will not give you your actual selection.”

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(Afro Nation Portugal 2020 | Pre Sale) - Posted 5 years ago

“The tickets kept reloading and I ended up getting ripped off. When the original tickets were there. Not happy about this, ended up paying more for the ticket.”

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(Afro Nation Portugal 2020 | Payment Plan) - Posted 5 years ago

“Queue was ridiculous”

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(Afro Nation Portugal 2020 | Pre Sale) - Posted 5 years ago

“Refund options should be more. Otherwise good service”

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Posted 5 years ago

“It wasn't exactly clear on what fees were calculated according to specific prices but the system seemed ordered which was good”

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(Afro Nation Portugal 2020 | Payment Plan) - Posted 5 years ago

“I was on the ticket link before the opening time to be told I’d be allocated a random place which is very unfair as I missed out on the ticket needed! I had to pay more for a different ticket. Tickets need to be accessible to those first come first served”

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(Afro Nation Portugal 2020 | Payment Plan) - Posted 5 years ago

“Was in the queue for a bit long but happy to get a ticket anyways”

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(Afro Nation Portugal 2020 | Pre Sale) - Posted 5 years ago

“The process took time initially”

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(Afro Nation Portugal 2020 | Pre Sale) - Posted 5 years ago

“It does not often redirect you of the page to be able to purchase tickets”

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Posted 5 years ago

“Could have been better. Should have put me in first in line”

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(Afro Nation Portugal 2020 | Pre Sale) - Posted 5 years ago

“The random placing was a silly idea, it’s unfair for people who’ve been waiting in the queue for ages.”

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Posted 5 years ago

“Please note that Israel uses 7 digits Zip code for last few years, and your site considers it invalid. I had to enter old 5 digits one to get my order accepted.”

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(Cirque Du Soleil Presents Vitori) - Posted 5 years ago

“Not great UX but got the tickets”

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(Beat Horizon) - Posted 5 years ago

“Limited possibilities. tried to book 2 adults and one child and was offered only the same choice of seats as all three students eg.”

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(West Side Story - 14th December) - Posted 5 years ago

“process could be better”

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(Harrogate Town Vs FC Halifax Town (AWAY TICKETS)) - Posted 5 years ago

“Straightforward and efficient process for purchasing a ticket, however nothing unique stood out.”

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(One Night At The Disco NYE) - Posted 5 years ago

“Overall decent system”

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(Test) - Posted 5 years ago

“The website was difficult to navigate when buying the ticket.”

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(Student Saturdays) - Posted 5 years ago

Ticket Arena is rated 4.6 based on 20,906 reviews