Name: Ticket Arena
Address: 31-32 Park Row, ,, Leeds
Rating: 4.60

“I was able to purchase my tickets quickly and easily.”

(The Garden Party: Part Two) - Posted 7 years ago

Thank you for taking the time to leave us a review. Feedback is very important to us so it would be useful to know if there's anything we could improve on for future purchases. Please let me know if there's anything you think could have improved your experience with Ticket Arena. Kind regards, Ticket Arena

Posted 7 years ago

“I could purchase my tickets quickly.”

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(The Travellers - Iljuni Fis-Silg - Album Launch) - Posted 7 years ago

Thank you for taking the time to leave us a review. Feedback is very important to us so it would be useful to know if there's anything we could improve on for future purchases. Please let me know if there's anything you think could have improved your experience with Ticket Arena. Kind regards, Ticket Arena

Posted 7 years ago

“Easy to use site, however would have been better if prices shown included booking fees from the beginning as this was misleading”

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(SW4 - South West Four 2018) - Posted 7 years ago

Thank you for taking the time to leave us a review. We're glad to hear you found our site easy to use. We'll certainly take your feedback on board regarding the breakdown of our fees although for future reference, we do display all applicable fees at check out, before taking payment. Thank you again for your review. Ticket Arena

Posted 7 years ago

“Well it worked.”

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(Fridays At EGG: 2ManyDJs & Doorly) - Posted 7 years ago

Thank you for taking the time to leave us a review. Feedback is very important to us so it would be useful to know if there's anything we could improve on for future purchases. Please let me know if there's anything you think could have improved your experience with Ticket Arena. Kind regards, Ticket Arena

Posted 7 years ago

“Very easy to book but I didn't like the e-mail about the suspected fraudluent activity”

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(Craig David's TS5 Opening Pool Party) - Posted 7 years ago

Thank you for taking the time to leave us a review. On this occasion, your order was identified as part of a routine check and we apologise for any inconvenience this may have caused. These checks are carried out on a regular basis to ensure that out platform and customers remain as safe and secure as possible. Please do not hesitate to contact us at support@ticketarena.co.uk if you have any further questions on this matter. Kind regards, Ticket Arena

Posted 7 years ago

“I got the tickets”

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(Andy C, Shy FX, Zed Bias At The Albert Hall) - Posted 7 years ago

Thank you for taking the time to leave us a review. Feedback is very important to us so it would be useful to know if there's anything we could improve on for future purchases. Please let me know if there's anything you think could have improved your experience with Ticket Arena. Kind regards, Ticket Arena

Posted 7 years ago

“Easy booking process”

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(5 Years Of Overflow - The North Quarter) - Posted 7 years ago

Thank you for taking the time to leave us a review. Feedback is very important to us so it would be useful to know if there's anything we could improve on for future purchases. Please let me know if there's anything you think could have improved your experience with Ticket Arena. Kind regards, Ticket Arena

Posted 7 years ago

“It was a great UI, no problems”

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(Egg London Presents: Fabio Florido, Dubspeeka, Matthew Dekay, Hoj, Aidan Doherty) - Posted 7 years ago

Thank you for taking the time to leave us a review. Feedback is very important to us so it would be useful to know if there's anything we could improve on for future purchases. Please let me know if there's anything you think could have improved your experience with Ticket Arena. Kind regards, Ticket Arena

Posted 7 years ago

“Fast Quick & Easy to use”

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(Detonate Festival 2018) - Posted 7 years ago

Thank you for taking the time to leave us a review. Feedback is very important to us so it would be useful to know if there's anything we could improve on for future purchases. Please let me know if there's anything you think could have improved your experience with Ticket Arena. Kind regards, Ticket Arena

Posted 7 years ago

“Buying the ticket was fine however once bought I couldn’t get on to the website (kept showing “url not found”). Also I can’t find a way to add my ticket to my Apple wallet. All in all not great hence 3 stars.”

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(Hospitality In The Dock 2018) - Posted 7 years ago

Hello, Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 7 years ago

“Easy checkout”

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(Critical Sound BBQ - Summer Sonics) - Posted 7 years ago

Thank you for taking the time to leave us a review. Feedback is very important to us so it would be useful to know if there's anything we could improve on for future purchases. Please let me know if there's anything you think could have improved your experience with Ticket Arena. Kind regards, Ticket Arena

Posted 7 years ago

“it is easy to buy a ticket. Also, i dont need to print or go somewhere to receive it. its useful.”

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(Sticky Feet | 23rd Feb) - Posted 7 years ago

Thank you for taking the time to leave us a review. Feedback is very important to us so it would be useful to know if there's anything we could improve on for future purchases. Please let me know if there's anything you think could have improved your experience with Ticket Arena. Kind regards, Ticket Arena

Posted 7 years ago

“Really don’t like how you charge booking fees even when ticket prices are super low. Also, the whole only having ten minutes to complete the transaction is super unnecessary for low demand events.”

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(VARSITY ICE HOCKEY AFTERPARTY 2018) - Posted 7 years ago

Thank you for taking the time to leave us a review. In regards to our fees, these are added to each ticket to cover the costs involved in providing our ticketing service. We do not take a penny of the face value cost of a ticket - 100% of the face value is passed on to the event organisers running the event. Without these booking fees, we wouldn’t be able to provide our service to you, our customer. Included in the booking fees, and any additional e-ticket delivery fees, are card payment processing costs, customer service and account handling costs, secure server maintenance and development costs, and a number of other costs involved in providing our service. A large portion of the booking fee also goes towards funding new technologies designed to improve your event experience. In regards to our timed checkout, this was put in place so that tickets can be released if a customer does not follow through with the final purchase. Did you experience any difficulties checking out within the time limit on this occasion? We do appreciate your feedback and will certainly take this on board for future developments. Kind regards, Ticket Arena

Posted 7 years ago

“it was fast”

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(FARFETCHED Pizza Party) - Posted 7 years ago

Thank you for taking the time to leave us a review. Feedback is very important to us so it would be useful to know if there's anything we could improve on for future purchases. Please let me know if there's anything you think could have improved your experience with Ticket Arena. Kind regards, Ticket Arena

Posted 7 years ago

“I finally. Got my ticket?”

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(Orchestra Orange: A Live Rendition Of Frank Ocean) - Posted 7 years ago

Thank you for taking the time to leave us a review. Feedback is very important to us so it would be useful to know if there's anything we could improve on for future purchases. Please let me know if there's anything you think could have improved your experience with Ticket Arena. Kind regards, Ticket Arena

Posted 7 years ago

“Service charge fee are extremely high”

Helpful Report

(Detonate Festival 2018) - Posted 7 years ago

Thank you for taking the time to leave us a review. Booking fees are added to each ticket to cover the costs involved in providing our ticketing service. We do not take a penny of the face value cost of a ticket - 100% of the face value is passed on to the event organisers running the event. Without these booking fees, we wouldn’t be able to provide our service to you, our customer. Included in the booking fees, and any additional e-ticket delivery fees, are card payment processing costs, customer service and account handling costs, secure server maintenance and development costs, and a number of other costs involved in providing our service. A large portion of the booking fee also goes towards funding new technologies designed to improve your event experience. Kind regards, Ticket Arena

Posted 7 years ago

“Scrap booking fee”

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(Detonate Festival 2018) - Posted 7 years ago

Thank you for taking the time to leave us a review. Booking fees are added to each ticket to cover the costs involved in providing our ticketing service. We do not take a penny of the face value cost of a ticket - 100% of the face value is passed on to the event organisers running the event. Without these booking fees, we wouldn’t be able to provide our service to you, our customer. Included in the booking fees, and any additional e-ticket delivery fees, are card payment processing costs, customer service and account handling costs, secure server maintenance and development costs, and a number of other costs involved in providing our service. A large portion of the booking fee also goes towards funding new technologies designed to improve your event experience. Kind regards, Ticket Arena

Posted 7 years ago

“considering the tickets are sent my email and i print them off i think the booking fee for each ticket is quite expensive.”

Helpful Report

(Detonate Festival 2018) - Posted 7 years ago

Thank you for taking the time to leave us a review. Booking fees are added to each ticket to cover the costs involved in providing our ticketing service. We do not take a penny of the face value cost of a ticket - 100% of the face value is passed on to the event organisers running the event. Without these booking fees, we wouldn’t be able to provide our service to you, our customer. Included in the booking fees, and any additional e-ticket delivery fees, are card payment processing costs, customer service and account handling costs, secure server maintenance and development costs, and a number of other costs involved in providing our service. A large portion of the booking fee also goes towards funding new technologies designed to improve your event experience. Kind regards, Ticket Arena

Posted 7 years ago

“Relatively easy to use”

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(Southport Weekender Festival 2018) - Posted 7 years ago

Thank you for taking the time to leave us a review. Feedback is very important to us so it would be useful to know if there's anything we could improve on for future purchases. Please let me know if there's anything you think could have improved your experience with Ticket Arena. Kind regards, Ticket Arena

Posted 7 years ago

“Easy no fuss”

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Posted 7 years ago

Thank you for taking the time to leave us a review. Feedback is very important to us so it would be useful to know if there's anything we could improve on for future purchases. Please let me know if there's anything you think could have improved your experience with Ticket Arena. Kind regards, Ticket Arena

Posted 7 years ago

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