Tiertime Reviews

Name: Tiertime
Rating: 4.75

4.8 Rating 1,705 Reviews

95 %

of reviewers recommend Tiertime

4.8

Based on 1,705 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5

About Tiertime:

Developer and manufacturer of 3d printers

Visit Website

Phone:

+86 13810480728

Tiertime 5 star review on 11th April 2024

Tiertime 5 star review on 29th December 2023

D Kautz

Tiertime 5 star review on 8th February 2023

Tiertime 5 star review on 26th October 2022

C Heimerl

Tiertime 5 star review on 23rd February 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The customer support people have always been excellent. The actual product is quite problematic.”

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Posted 3 months ago

“Cetus2 w/Klipper fully operational. Thanks for great service.”

Tiertime 5 star review on 25th December 2023

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Posted 3 months ago

“Great service”

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Posted 4 months ago

“一方的に終わることがなく、返信がもらえたのは良かった。助かりました。どこについている部品か、というのが画像で説明がもらえると更に良かった。”

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Posted 4 months ago

“Answered the problem.”

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Posted 4 months ago

“Best Service”

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Posted 4 months ago

“Toller kompetenter und freundlicher Service.”

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Posted 4 months ago

“So far I am very satisfied with the attitude of the Cetus 3D printer problem solving team. There are problems, but they can be solved. Maybe if quality control were improved, there wouldn't be any problems...”

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Posted 4 months ago

“Excellent customer support, highly recommended tiertime.”

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Posted 4 months ago

“Helpful in general, but the bit of info that the login feature has no function at all should have come right with your first reply. I made your staff aware that Wand, once started by Studio 3, keeps running as a process even if closing both, Wand and Studio 3 properly. Processes running even when the actual program ie closed is generally bad practice for any software. Furthermore Wand's leftover process keeps Studio 2 from connecting to the printer. I wrote a script to kill the process after closing Wand, as a workaround, but something similar should be implemented in the next version of Studio 3. I know, it's beta, so this is just a suggestion for a solution for an actual issue.”

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Posted 4 months ago

“Prompt and helpful.”

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Posted 4 months ago

“Thank you for your kind support. I mistake 3D printer's model, however, you recognized the mistake and gave me the proper solution. Very good support, that is.”