Tiertime Reviews

4.8 Rating 1,707 Reviews
95 %
of reviewers recommend Tiertime
4.8
Based on 1,707 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
4.7 out of 5
Read Tiertime Reviews

About Tiertime:

Developer and manufacturer of 3d printers

Visit Website

Phone:

+86 13810480728

Tiertime 5 star review on 11th April 2024
A
Tiertime 5 star review on 29th December 2023
D Kautz
Tiertime 5 star review on 29th December 2023
D Kautz
Tiertime 5 star review on 8th February 2023
D
Tiertime 5 star review on 26th October 2022
C Heimerl
Tiertime 5 star review on 7th May 2022
H
Tiertime 5 star review on 23rd February 2022
W
32
Anonymous
Anonymous  // 01/01/2019
Thanks for your assistance, all working again
Helpful Report
Posted 4 years ago
Slow on response but not bad. And it’s fixed
Helpful Report
Posted 4 years ago
eeededeeffffwef
Helpful Report
Posted 4 years ago
Good and nice product (Cetus MK3), but software UP Studio too closed and sometimes it crashed....
Helpful Report
Posted 4 years ago
Little long in response, but understanding during these times.
Helpful Report
Posted 4 years ago
Response was fast. It may have been somewhat more precise, but with other information I gathered from the Web, it was OK and it helped me to get the problem solved.
Helpful Report
Posted 4 years ago
good service indeed.
Helpful Report
Posted 4 years ago
Response time needs to be quicker
Helpful Report
Posted 4 years ago
Thank you
Helpful Report
Posted 4 years ago
Thank you for your response to my question.
Helpful Report
Posted 4 years ago
Should have just printed extra parts ahead of time. A bit pricey and hard to find but the customer service was great.
Helpful Report
Posted 4 years ago
many thanks for all your support
Helpful Report
Posted 4 years ago
good responsive to customer, Anyway my request happend during Cny so some late reply.
Helpful Report
Posted 4 years ago
Thank you for the response. I'm having so much trouble with these printers, I have about given up. Baltimore County Schools has asked me to try an upbox that was just purchased and seems to work better with the new 2020 software. I won't know if the print worked until tomorrow, but as of now, Tiertime is the last thing I would recommend. It has been a total disaster.
Helpful Report
Posted 4 years ago
Tiertime issued UP Studio version 2.6.43.627. Why not a tutorial also to explain how to use the filament management paper for third party filaments
Helpful Report
Posted 4 years ago
I received very quickly without any issues a replacement for my heated board which arrived damaged in the box.
Helpful Report
Posted 4 years ago
Thank you.
Helpful Report
Posted 4 years ago
I would love to have a parts and support center for Distributers in the US!!!
Helpful Report
Posted 4 years ago
Good Support so far!
Helpful Report
Posted 4 years ago
Not super speedy response... BUT when they do they are extremely helpful. I have several other printers on hand so I can generally wait a few days until they email back. Great products too!
Helpful Report
Posted 4 years ago
Tiertime is rated 4.8 based on 1,707 reviews