Tiertime Reviews

4.8 Rating 1,714 Reviews
95 %
of reviewers recommend Tiertime
4.8
Based on 1,714 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
4.7 out of 5
Read Tiertime Reviews

About Tiertime:

Developer and manufacturer of 3d printers

Visit Website

Phone:

+86 13810480728

Tiertime 5 star review on 11th April 2024
A
Tiertime 5 star review on 29th December 2023
D Kautz
Tiertime 5 star review on 29th December 2023
D Kautz
Tiertime 5 star review on 8th February 2023
D
Tiertime 5 star review on 26th October 2022
C Heimerl
Tiertime 5 star review on 7th May 2022
H
Tiertime 5 star review on 23rd February 2022
W
32
Anonymous
Anonymous  // 01/01/2019
Friendly and fast. Hope my old UP Mini 1 can be fixed!
Helpful Report
Posted 5 years ago
Já adquirimos 3 impressoras e estamos satisfeitos com todas.
Helpful Report
Posted 5 years ago
Thanks to Ocean Sun. I get the Driver for my 3D-Printer. :-)
Helpful Report
Posted 5 years ago
The customer service is good.
Helpful Report
Posted 5 years ago
I didn't change anything, but after awhile it started working again. It also worked better when I plugged in the USB, not use wifi. It's still glitchy when it's wifi but most of the time it works.
Helpful Report
Posted 5 years ago
Slow response
Helpful Report
Posted 5 years ago
My problem appears to have been resolved. Thank you
Helpful Report
Posted 5 years ago
Thank you for the support! My problem appears to have been resolved
Helpful Report
Posted 5 years ago
It took two weeks before someone reached out to me. By then I had resolved the problem on my own.
Helpful Report
Posted 5 years ago
Thanks for sticking with my problem, which was apparently the CPU board wasn't activated at the factory. The new board took a while to arrive but has corrected the situation and I'm back to happily printing parts on this amazing printer.
Helpful Report
Posted 5 years ago
Informational response, not a fix.
Helpful Report
Posted 5 years ago
Took some time to answer, but the answer was exhausting and helped me out.
Helpful Report
Posted 5 years ago
I bought this UP Plus2 printer and while setting it up heard a piece rattling around inside. I immediately reached out to Tietime via email. Although their response was great and correct, it two weeks for them to reach out and by then I had found the answer online and fixed it myself. I have had other software issues that took 3 weeks to get a call back and again I found some answers online. It's a great machine but they need to be a little quicker with their response time.
Helpful Report
Posted 5 years ago
Response is informational in nature
Helpful Report
Posted 5 years ago
Fast response but nothing changed
Helpful Report
Posted 5 years ago
Long time to reply but did answer my question
Helpful Report
Posted 5 years ago
Asked a question about shipping, answer was detailled.
Helpful Report
Posted 5 years ago
I found the problem thanks to you it was the ffc extruder cable that was loose.
Helpful Report
Posted 5 years ago
tutto ok
Helpful Report
Posted 5 years ago
Took a few days for reply and was helpful but I had worked out the problem myself.
Helpful Report
Posted 5 years ago
Tiertime is rated 4.8 based on 1,714 reviews