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Tiertime Reviews

4.8 Rating 1,716 Reviews
95 %
of reviewers recommend Tiertime
Company Reviews Product Reviews
479
 Questions Metrics Info
4.8
Based on 1,716 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
4.7 out of 5
Read Tiertime Reviews

About Tiertime:

Developer and manufacturer of 3d printers

Visit Website

Phone:

+86 13810480728

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
B Gawthrop
Verified Buyer
“Everything went great.”
Helpful Report
Posted 5 years ago
D Balazs
Verified Buyer
“It was OK. Self explanatory and arrived just in short time.”
Helpful Report
Posted 5 years ago
Y Yupper
Verified Buyer
“Very kind, patient, and helpful staff at Tiertime. It is also a pleasure to use a machine that works every time for any model. The machine I can depend upon to do the job right the first time.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Customer service was helpful!”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Very fast service. I was so impressed at the speed and the care that Cecilia took to ensure my questions were answered. I've not seen very many companies with this level of support, thoughtfulness and care. I'm impressed - I used to do 1-3 level h/w and s/w support for 10 years, now my last 20 years as a programmer. This sort of service wins customers and makes us into loyal repeat customers. Thank you Cecilia and thank you Tiertime.”
Helpful Report
Posted 5 years ago
P Barra
Verified Buyer
“Service also includes the cost of the filament which is too high compared to the market average”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Issue was resolved without issue”
Helpful Report
Posted 5 years ago
A
Verified Buyer
“Perfect and uncomplicated help.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Prompt response and solved my problem completely”
Helpful Report
Posted 5 years ago
K De Krom
Verified Buyer
“I received very quickly without any issues a replacement for my heated board which arrived damaged in the box.”
Helpful Report
Posted 5 years ago
B
Verified Buyer
“Tiertime support always provides great help!”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Very nice an professional contact.”
Helpful Report
Posted 5 years ago
J Laue
Verified Buyer
“Very nice an professional contact.”
Helpful Report
Posted 5 years ago
E
Verified Buyer
“I am very happy, thank you”
Helpful Report
Posted 5 years ago
L
Verified Buyer
“Thank you.”
Helpful Report
Posted 5 years ago
B
Verified Buyer
“Cetus support is terrific!”
Helpful Report
Posted 5 years ago
A
Verified Buyer
“The information was very helpful”
Helpful Report
Posted 5 years ago
H Pathirage
Verified Buyer
“Quick response”
Helpful Report
Posted 5 years ago
R Dubbie
Verified Buyer
“I had a problem with the Studio software which one day just refused to work saying there were no drivers. I tried deleting it and re-installing but to no avail so gave up. A few months later I tried again and a new version of Studio fixed all my problems and my UP Mini is now working fine. I am very happy.”
Helpful Report
Posted 5 years ago
C
Verified Buyer
“Great service in very quick time”
Helpful Report
Posted 5 years ago
Tiertime is rated 4.8 based on 1,716 reviews
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