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Tiertime Reviews

4.8 Rating 1,716 Reviews
95 %
of reviewers recommend Tiertime
4.8
Based on 1,716 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
4.7 out of 5
Read Tiertime Reviews

About Tiertime:

Developer and manufacturer of 3d printers

Visit Website

Phone:

+86 13810480728

Tiertime 5 star review on 21st December 2021
E Fernandez
Tiertime 5 star review on 21st December 2021
E Fernandez
Tiertime 5 star review on 25th September 2021
K Koesel
Tiertime 5 star review on 11th August 2021
R Harrison
Tiertime 5 star review on 18th December 2020
D Kautz
Tiertime 5 star review on 18th December 2020
D Kautz
Tiertime 5 star review on 15th December 2020
M Ciepiela
13
Anonymous
Anonymous  // 01/01/2019
I love the enclosed UpMini in my dirty classroom environment. I wish the platform would stay in heated mode when using ABS. I also am still trying to figure out why the motion system error comes on and then goes off after I leave the printer off for a few hours. I also wish there was an option to purchase the printer with a holder for a 1 kg spool. I have made several messes trying to use the samples of PLA and ABS+ filament that came with the device due to it getting tangled. How do you recommend this promotional filament is used?
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Posted 6 years ago
The answer was good and in short time
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Posted 6 years ago
I'm completely satisfied. My requests were met in due time.
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Posted 6 years ago
great support
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Posted 6 years ago
Awesome customer support.. I am really impressed with Tier Time support.. Money well spent with them.
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Posted 6 years ago
Your support is Very good, and your printer too.
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Posted 6 years ago
Merci, solution rapide et efficace
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Posted 6 years ago
I appreciate Joshua's help and Tiertime is one of the few 3D printer companies that has great technical support. I own 3D printers from four different companies and Tiertime is the only company that I have purchased two printers from because of their high quality and ease of use.
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Posted 6 years ago
The support from Joshua and Jason has been very excellent! Tks again for the helps and encouragement.
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Posted 6 years ago
I use UP Plus machine since 2012 printing very technical parts for precision machines. After UP Factory made one trial model for approval the achieved right tolerances and precision was the decision point for me. Other points as aftersales and machine construction cares as well could only be verified starting the daily use of machine. Low cost and long life of parts were also important factors and every day I feel as done the right choice when using UP Plus machine.
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Posted 6 years ago
Tiertime's service is always great!
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Posted 6 years ago
Very helpful. Got my favorite printer working beautifully again. I appreciate it very much. I will be spreading the word about how terrific the Cetus 3D printer is and very good customer service. Thanks!
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Posted 6 years ago
Printer very nice. WiFi not working, waiting for an Update.
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Posted 6 years ago
My request was answered promptly, and they solved my problem.
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Posted 6 years ago
Quick and informative information. Great support.
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Posted 6 years ago
Quick and informative response!
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Posted 6 years ago
Fast and helpful
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Posted 6 years ago
I like what you guys are doing and would buy from you again.
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Posted 6 years ago
I had the misfortune of having a few parts of my upbox plus break, luckily still under warranty. The people at tiertime provided swift assistance to my issues and replacement parts were arrived at my place in just three days time. I'm still wondering how they pulled it off, teleportation perhaps? Well, my machine is working again, so allround, great job guys!
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Posted 6 years ago
Tiertime is a great developer team!
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Posted 6 years ago
Tiertime is rated 4.8 based on 1,716 reviews