Tiertime Reviews

Name: Tiertime
Rating: 4.75

4.8 Rating 1,707 Reviews

95 %

of reviewers recommend Tiertime

4.8

Based on 1,707 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5

About Tiertime:

Developer and manufacturer of 3d printers

Visit Website

Phone:

+86 13810480728

Tiertime 5 star review on 11th April 2024

Tiertime 5 star review on 29th December 2023

D Kautz

Tiertime 5 star review on 8th February 2023

Tiertime 5 star review on 26th October 2022

C Heimerl

Tiertime 5 star review on 23rd February 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant 👏 thanks for the great support 👍”

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Posted 10 months ago

“Verry quick and good answer Thank you”

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Posted 10 months ago

“shipping to Canada seems to take a long time. Support tickets become inactive due to long time spent waiting for items to arrive at the final destination (in canada).”

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Posted 11 months ago

“quick to respond and helpful”

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Posted 11 months ago

“Always support when I need it ...”

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Posted 11 months ago

“Response was fast , but was hoping it would be sooner for the release of the auto build platform.”

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Posted 11 months ago

“Great customer updates. Love the product”

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Posted 11 months ago

“great service”

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Posted 11 months ago

“Motherboard arrived - have not had a chance to install it yet.”

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Posted 11 months ago

“Thank you 😊”

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Posted 11 months ago

“Nice hardware. Software needs a lot more support. IMO should focus on firmware support of standard gcode / klipper and getting key dual extruder features into an open source slicer (prusa or cura?) Insufficient resources to develop and maintain a competitive slicer, so focus on the strong hardware design capabilities.”

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Posted 11 months ago

“Great communication and support to help resolve issues with the software that were impacting my design. The support team even refactored my design to help resolve the issue!”

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Posted 11 months ago

“Fast response and accurate information.”

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Posted 11 months ago

“Fast support, resolving all problems”

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Posted 11 months ago

“Amazing service. A great product, and great support when things go wrong. The delivery times are long, but coming from China across the world, it actually took longer to go through UK customs than to be transported across the globe!”

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Posted 11 months ago

“Very responsive customer service.”

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Posted 11 months ago

“I am very pleased with your quick and proper response and advice. Also, the circuit boards for repair were supplied from your Web store site. These parts of Tiertime, I can rate 10. But the user manual and tutorial of the Cetus3D itself seem to be too simple. I have some difficulty to use these applications.”

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Posted 11 months ago

“Best support Ever. Thank You so much”

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Posted 11 months ago

“Everything worked good”

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Posted 11 months ago

“Once I get your attention it seems that responses are fast, but the time difference between my location and your location slows the communication down to one question and answer per day. I have also been slow to respond because I have been busy with other things as well. This is a comment and NOT a criticism of Tiertime.”

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Posted 11 months ago

Tiertime is rated 4.8 based on 1,707 reviews