Login
Start Free Trial Are you a business? Click Here

Tiertime Reviews

4.8 Rating 1,716 Reviews
95 %
of reviewers recommend Tiertime
Company Reviews Product Reviews
479
 Questions Metrics Info
4.8
Based on 1,716 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
4.7 out of 5
Read Tiertime Reviews

About Tiertime:

Developer and manufacturer of 3d printers

Visit Website

Phone:

+86 13810480728

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
D
Verified Buyer
“Thank you for responding”
Helpful Report
Posted 2 years ago
O
Verified Buyer
“Helpful people on Discord”
Helpful Report
Posted 2 years ago
M Jules
Verified Buyer
“Polite, quick responses and correct intervention. Thank you. Only reason for rating of a '7' below are the production/packaging quality control issues that led to the need for a new part. Also concerned about reports of the board burning out, but I can't see if that will be a problem for me until I can put the machine together and start producing.”
Helpful Report
Posted 2 years ago
H
Verified Buyer
“Not happy about the issues but thankful for your customer service. Thank you.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Problem solved.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“But I don’t want to”
Helpful Report
Posted 2 years ago
F
Verified Buyer
“Excellent service”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Quick response.”
Helpful Report
Posted 2 years ago
G
Verified Buyer
“Great response from Tiertime. Thank you.”
Helpful Report
Posted 2 years ago
D
Verified Buyer
“Good communication:) I would recommend Tiertime and their printers but not their slicer.”
Helpful Report
Posted 2 years ago
B Connor
Verified Buyer
“Very happy with the service.”
Helpful Report
Posted 2 years ago
L Efraim
Verified Buyer
“These guys are the best. Had some problems with shipping, it got lost at the local delivery, only received 1 box of 2. These guys were amazing at trying to help me out. Seriously, better than some europan or american supplier. Customer service: A+.”
Helpful Report
Posted 2 years ago
H
Verified Buyer
“Fast response and great support. Thank you”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“problem solved! it is so simple - but all installation information at first glance is quite confusing. Please try to make it more affordable - especially the first few instructions. I strongly advise removing the requirement of product activation while the software does not support this function yet. This makes huge confusion when accompanied by 32 print limit information.”
Helpful Report
Posted 2 years ago
O
Verified Buyer
“Jason, Thank you for your help.”
Helpful Report
Posted 2 years ago
H
Verified Buyer
“The staff are pretty helpful for some my issues I have with the printer and prompt resolution of those issues.”
Helpful Report
Posted 2 years ago
M
Verified Buyer
“Thank you very much”
Helpful Report
Posted 2 years ago
C
Verified Buyer
“Very rapid response to missing nozzles. Arrived within days by courier.”
Helpful Report
Posted 2 years ago
A McFrederick
Verified Buyer
“Reply was within 7 days. But they are on Chinese new year currently, so I really wasnt sure I would hear from anyone until February.”
Helpful Report
Posted 2 years ago
R
Verified Buyer
“Graet service”
Helpful Report
Posted 2 years ago
Tiertime is rated 4.8 based on 1,716 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request