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Tiertime Reviews

4.8 Rating 1,716 Reviews
95 %
of reviewers recommend Tiertime
Company Reviews Product Reviews
479
 Questions Metrics Info
4.8
Based on 1,716 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
4.7 out of 5
Read Tiertime Reviews

About Tiertime:

Developer and manufacturer of 3d printers

Visit Website

Phone:

+86 13810480728

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
W
Verified Buyer
“I would wish that the up studio software provided more support for people with multiple filament spools to manage their remaining filament weight of each spool. This could not be a major effort on the part of Tiertime, but help customers tremendously. Alternatively, I'd like a description of the file format for the exported/imported material files, hoping that one info in that file would be the remaining weight of that material, so that I could write a software for the material weight management myself. Alternatively, if it exists, the API to get/set the values of the consumed material, so I could write a software piece taking care of the info for me.”
Helpful Report
Posted 5 years ago
G
Verified Buyer
“Takes too long to get responses I”
Helpful Report
Posted 5 years ago
M Navasa
Verified Buyer
“A pesar de las dificultades que han existido debido a la pandemia que estamos viviendo, el gran equipo de trabajadores han hecho posible el reenvío y la recepción de los elementos.”
Helpful Report
Posted 5 years ago
A
Verified Buyer
“Pleased someone responded”
Helpful Report
Posted 5 years ago
F
Verified Buyer
“the person i got a-hang of was really nice. but the only thing i didn't like is how long it took to get the email.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Awesome people very helpful”
Helpful Report
Posted 5 years ago
A
Verified Buyer
“Thanks very much”
Helpful Report
Posted 5 years ago
B
Verified Buyer
“It’s always a pleasure to do business with Tiertime. I’ve been a customer for quite some time now and they are one of the best 3D printing companies.”
Helpful Report
Posted 5 years ago
E
Verified Buyer
“Very helpful”
Helpful Report
Posted 5 years ago
J Marriott
Verified Buyer
“Very good service”
Helpful Report
Posted 5 years ago
A
Verified Buyer
“Quick responses and very happy with delivery dispute the distance my part were received in 4-5 business days. Great Experience, Thank You”
Helpful Report
Posted 5 years ago
B
Verified Buyer
“Great support. My problem was solved.”
Helpful Report
Posted 5 years ago
G
Verified Buyer
“Great customer service”
Helpful Report
Posted 5 years ago
A
Verified Buyer
“Thank you for your prompt replies, the problem was solved”
Helpful Report
Posted 5 years ago
G
Verified Buyer
“Gostei muito da explicação.”
Helpful Report
Posted 5 years ago
G
Verified Buyer
“they resolved most of my issues”
Helpful Report
Posted 5 years ago
A
Verified Buyer
“Very helpful!”
Helpful Report
Posted 5 years ago
B
Verified Buyer
“Great support .”
Helpful Report
Posted 5 years ago
B
Verified Buyer
“Thanks for the great job pointing me in the right direction.”
Helpful Report
Posted 5 years ago
B Milsom
Verified Buyer
“Cloris Zhang was excellent to deal with.”
Helpful Report
Posted 5 years ago
Tiertime is rated 4.8 based on 1,716 reviews
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