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Titan Ramps Reviews

4.0 Rating 1,487 Reviews
75 %
of reviewers recommend Titan Ramps
4.0
Based on 1,487 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Titan Ramps Reviews
Visit Website

Phone:

800-605-7555

Email:

info@titanramps.com

Location:

3839 Forest Hill Irene Rd, Suite 100
Memphis
38125

Write Your review

Titan Ramps 5 star review on 12th October 2023
Daniel Masera
Titan Ramps 4 star review on 1st July 2023
Eric Anglea
Titan Ramps 5 star review on 29th June 2023
Jon Cornell
Titan Ramps 5 star review on 11th June 2023
Phillip Hodges
Titan Ramps 5 star review on 6th June 2023
Paul Kinney
Titan Ramps 4 star review on 14th May 2023
Samuel Adams
Titan Ramps 5 star review on 25th February 2023
Jamey Landry
103
Anonymous
Anonymous  // 01/01/2019
Shipping and stuff were good the quality of the ramp not so much and difficult to use for someone of my height
Helpful Report
Posted 1 year ago
Hello! Thank you for the positive feedback regarding your entire experience! Here at Titan, we pride ourselves on positive customer experiences from purchase to delivery so we are overjoyed with this feedback. We noticed that you left a 1-star review vs a 5-star as your feedback indicates. We would love it if you would update your review! We hope to be able to serve you again!
Posted 1 year ago
The ramp was delivered on time. The ramp is exactly what was specified in your specifications. It works very well with my Toyota Sienna Van for the side entrance (sliding doors) with wheel chair.
Helpful Report
Posted 1 year ago
Hello! Thank you for the positive feedback regarding your entire experience! Here at Titan, we pride ourselves on positive customer experiences from purchase to delivery so we are overjoyed with this feedback. We noticed that you left a 1-star review vs a 5-star as your feedback indicates. We would love it if you would update your review! We hope to be able to serve you again!
Posted 1 year ago
They work great for my golf cart
Helpful Report
Posted 1 year ago
Hello! Thank you for the positive feedback regarding your entire experience! Here at Titan, we pride ourselves on positive customer experiences from purchase to delivery so we are overjoyed with this feedback. We noticed that you left a 1-star review vs a 5-star as your feedback indicates. We would love it if you would update your review! We hope to be able to serve you again!
Posted 1 year ago
GREAT SERVICE
Helpful Report
Posted 1 year ago
Hello! Thank you for the positive feedback regarding your entire experience! Here at Titan, we pride ourselves on positive customer experiences from purchase to delivery so we are overjoyed with this feedback. We noticed that you left a 1-star review vs a 5-star as your feedback indicates. We would love it if you would update your review! We hope to be able to serve you again!
Posted 1 year ago
Package was torn up. I was missing hardware and instructions are garbage. I learned how to assemble from an MSW video on youtube.
Helpful Report
Posted 1 year ago
Hello, please accept our sincere apologies if parts of your order are missing. Your feedback will certainly be used to enhance our shipping procedure, ensuring that our warehouse team properly inspects the items prior to delivery to guarantee that they are complete. We can issue a replacement part for you but sourcing the hardware might take 60-90 days. To avoid further delay, we are offering you to purchase it locally and send us the receipt for reimbursement. Please reach us at info@titanbrands.com if you require further assistance.
Posted 1 year ago
Fedex lost the shipment......Titan would NOT make it right for over 10 days!!
Helpful Report
Posted 1 year ago
Hello. Please accept our sincere apologies if your package was lost in transit by our partner courier. Unfortunately, we have little control over these issues, and our couriers do their best to deliver our packages on schedule. I checked your account and found that you had already spoken with one of our product specialists, who had placed your replacement order. Please email us at info@titanbrands.com if you require further assistance.
Posted 1 year ago
Delivery was delayed twice but I was not informed why. The first time it was sent back to CA
Helpful Report
Posted 1 year ago
Hello, please accept our sincere apologies if your order was delayed. Unfortunately, we have no control over these delays, although our carriers try their best to keep track of information up to date. Your feedback will undoubtedly be used to enhance our shipping process so that our partner courier can deliver our products on schedule. We're delighted you received your order, and if you have any concerns, please email us at info@titanbrands.com.
Posted 1 year ago
We have not removed from the box yet. But delivery was spot on.
Helpful Report
Posted 1 year ago
Hello! Thank you for the positive feedback regarding your entire experience! Here at Titan, we pride ourselves on positive customer experiences from purchase to delivery so we are overjoyed with this feedback. We noticed that you left a 1-star review vs a 5-star as your feedback indicates. We would love it if you would update your review! We hope to be able to serve you again!
Posted 1 year ago
Ramps are over priced for what you get. They are not heavy duty. 3/16 aluminum with not enough support. The 20% restocking fee and process they make you go through to return them makes it impossible to return. I will never shop Titan ramps again.
Helpful Report
Posted 1 year ago
Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. If you’re not satisfied with your purchase, we offer a refund for up to 30 days after your order has been delivered, provided it is unused, in the original packaging, and in new condition. However, as stated in our return policy, Titan will offer a refund of your original purchase price minus the restocking fee within 30 days of your delivery date.  Unfortunately, we don't have control over the return cost as it is being paid to the carrier. Here's the link to our return policy for your reference, https://www.titanramps.com/return-policy.html. Please reach us at info@titanbrands.com if you require further assistance.
Posted 1 year ago
Nice pröduct
Helpful Report
Posted 1 year ago
Hello! Thank you for the positive feedback regarding your entire experience! Here at Titan, we pride ourselves on positive customer experiences from purchase to delivery so we are overjoyed with this feedback. We noticed that you left a 1-star review vs a 5-star as your feedback indicates. We would love it if you would update your review! We hope to be able to serve you again!
Posted 1 year ago
Sent in a supporta request because the item arrived poorly packaged thus far have received nothing back from them.
Helpful Report
Posted 1 year ago
Thank you for sharing your feedback. We apologize for the inconvenience this has caused you. We pride ourselves on providing high-quality products. You may call 1-800-605-7555 and press option 5 for Product Support; or, email us at info@titanramps.com if you require further assistance.
Posted 1 year ago
Ordered and rec’d the 7’ alum. wheelchair ramp. Easy order process and very prompt shipping. It was great that the ramp came fully assembled and perfect size for our application (3 risers or steps to porch top at approx 24”) the 600# capacity also supports 2 normal size adults and wheelchair just fine with no worries about stability. This will work great for temporary use when family comes over. The set up and removal was easy. Just point hinges toward steps an equal distance away and then carefully unfold one side at a time. Removal just the opposite. Just watch your fingers for pinching hazard. Only 1 neg. thing we found was the metal rings that attach the chains for the pins didn’t hold up after 2 uses so we swapped out for some heavier duty “key ring style” loops. Overall very nice product! Thanks
Helpful Report
Posted 1 year ago
Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.titanramps.com/hc/en-us/requests/new?ticket_form_id=360000859851. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. You may also contact us at info@titanramps.com if you require additional assistance.
Posted 1 year ago
Product came quicker than I expected. Quality appears top notch. Can't wait to use. Very satisfied with Titan and will use again
Helpful Report
Posted 1 year ago
Hello! Thank you for the positive feedback regarding your entire experience! Here at Titan, we pride ourselves on positive customer experiences from purchase to delivery so we are overjoyed with this feedback. We noticed that you left a 1-star review vs a 5-star as your feedback indicates. We would love it if you would update your review! We hope to be able to serve you again!
Posted 1 year ago
Thought I ordered picture but not what I got. You add is a lure to screw anybody ordering not a very reputable company
Helpful Report
Posted 1 year ago
Thank you for sharing your feedback. We apologize for the inconvenience this has caused you. We pride ourselves on providing high-quality products. You may call 1-800-605-7555 and press option 5 for Product Support; or, email us at info@titanramps.com if you require further assistance.
Posted 1 year ago
Nice ramps. They could have slightly wider (longer) transition lips, maybe an inch more. Light weight and east to handle. I like the idea of using two ramps vrs one wide ramp, easier to handle and store.
Helpful Report
Posted 1 year ago
Thank you for sharing your feedback. We apologize for the inconvenience this has caused you. We pride ourselves on providing high-quality products. You may call 1-800-605-7555 and press option 5 for Product Support; or, email us at info@titanramps.com if you require further assistance.
Posted 1 year ago
The ramps work and look so good I don’t like getting them dirty.
Helpful Report
Posted 1 year ago
Thank you for sharing your feedback. We apologize for the inconvenience this has caused you. We pride ourselves on providing high-quality products. You may call 1-800-605-7555 and press option 5 for Product Support; or, email us at info@titanramps.com if you require further assistance.
Posted 1 year ago
Very nice ramps. Great price!
Helpful Report
Posted 1 year ago
Hello! Thank you for the positive feedback regarding your entire experience! Here at Titan, we pride ourselves on positive customer experiences from purchase to delivery so we are overjoyed with this feedback. We noticed that you left a 1-star review vs a 5-star as your feedback indicates. We would love it if you would update your review! We hope to be able to serve you again!
Posted 1 year ago
Everything works as advertised wish the were longer ramp options for the temporary wheel chair ramps. 10 ft is good but a 12 to 16 foot would cover most modular homes
Helpful Report
Posted 1 year ago
Hello, thank you for your feedback. We pride ourselves on providing high-quality products. I have forwarded your feedback to our product team for them to consider your suggestion. We're delighted you received your order. Please reach us at info@titanbrands.com if you require further assistance.
Posted 1 year ago
Great craftmanship.
Helpful Report
Posted 1 year ago
Hello! Thank you for the positive feedback regarding your entire experience! Here at Titan, we pride ourselves on positive customer experiences from purchase to delivery so we are overjoyed with this feedback. We noticed that you left a 1-star review vs a 5-star as your feedback indicates. We would love it if you would update your review! We hope to be able to serve you again!
Posted 1 year ago
The return policy sucks!!
Helpful Report
Posted 1 year ago
Hello! Please accept our heartfelt apologies if the return policy did not live up to your expectations. We will use this feedback to better enhance the process to suit different needs. If you have any pending issues that we can look into for you, please reach out to us at info@titanbrands.com so we can assist you further.
Posted 1 year ago
Titan Ramps is rated 4.0 based on 1,487 reviews