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Titan Ramps Reviews

4.0 Rating 1,487 Reviews
75 %
of reviewers recommend Titan Ramps
4.0
Based on 1,487 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Titan Ramps Reviews
Visit Website

Phone:

800-605-7555

Email:

info@titanramps.com

Location:

3839 Forest Hill Irene Rd, Suite 100
Memphis
38125

Write Your review

Titan Ramps 5 star review on 12th October 2023
Daniel Masera
Titan Ramps 4 star review on 1st July 2023
Eric Anglea
Titan Ramps 5 star review on 29th June 2023
Jon Cornell
Titan Ramps 5 star review on 11th June 2023
Phillip Hodges
Titan Ramps 5 star review on 6th June 2023
Paul Kinney
Titan Ramps 4 star review on 14th May 2023
Samuel Adams
Titan Ramps 5 star review on 25th February 2023
Jamey Landry
103
Anonymous
Anonymous  // 01/01/2019
I am trying to either return or exchange the ram and can’t get a hold of anyone to help. I filed out the proper paperwork and left messages.
Helpful Report
Posted 2 years ago
High quality ramp. Much better than the box store ramps. Too bad its made in China, but what can you do. Got it on sale at an outstanding price, but would not have been disappointed at the regular price. Good enough I told my son and he bought one too!
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Posted 2 years ago
Go buy an additional part at another store to fix our problem with our product was the response I got from this company. I stead of trying to help fix their own product, they told me to go to a hardware store and buy a part that may or may not fix my issue. WOW! Way to stand behind a product....
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Posted 2 years ago
Great experience with ordering and delivery. Great product for the price!
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Posted 2 years ago
I ordered a 9 1/2 foot ramp with handrails. The rails were not included. No where did I see that were not included. I am very displeased. I now need to return and they charge quite a bit to do that.
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Posted 2 years ago
No chance to use ramps. I may have measured the inside of the vehicle incorrectly. Quick shipping appreciated.
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Posted 2 years ago
All was I has hoped. Better than I expected for the price. Only negative was I had to enlarge some of the holes for the pins.
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Posted 2 years ago
HORRIBLE COMPANY!!!!!! My Cargo carrier arrives bent and damaged and I cN not even use it. The company will not respond back to help fix it. I have tried everything and 2 weeks later I am.still stuck with a cargo carrier I can not use. DO NOT BUY FROM THIS COMPANY
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Posted 2 years ago
Excellent service and product!
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Posted 2 years ago
The ramps were delivered in short time and in good shape. They will not work for my needs with my disabled husband's equipment though. Please advise how to return. Sorry.
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Posted 2 years ago
Sent wrong item
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Posted 2 years ago
Items as described Lowest price Fast shipping and email updates for each step Would order from again
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Posted 2 years ago
I'm aggravated that it's taken so long to get authorization to return
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Posted 2 years ago
Please contact me asap- the box was empty when opened!!!
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Posted 2 years ago
The ramps look and work fantastic I’m very happy with my purchase a very great price thanks
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Posted 2 years ago
I haven’t opened the product so I can’t comment on that but all of the company policies are terrible. I would never buy from this company again.
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Posted 2 years ago
The product arrived and was pretty simple to assemble, looks very sturdy, and I can’t wait to use it. Good quality materials.
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Posted 2 years ago
Great basket for my grizzly 700 special edition. was thinking of getting another. Thanks
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Posted 2 years ago
I ordered the ramps for use at our lake house. I will not be using them until spring of 2023 due to the weather here in Wisconsin!
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Posted 2 years ago
YOUR COMPANY SENDS ME A DEFECTIVE UNIT. AFTER 4 DAYS OF SPEAKING TO 3 PEOPLE AT TITAN, SENDING 3 CLEAR PHOTOS OF YOUR DEFECTIVE UNIT TO YOUR PEOPLE, NOT ABLE TO USE THIS DEFECTIVE UNIT FOR SAFETY REASONS, AND WAITING FOR A RESPONSE TO GET MY MONEY BACK, I FINALLY GET THE EMAIL BELOW. NOW I WILL NEED TO WAIT UP TO 90 DAYS TO GET MY MONEY BACK. YOU HAVE THE WORST CUSTOMER SERVICE I HAVE EVER ENCOUNTERED. Cheenee Mallari (Titan Ramps) Dec 8, 2022, 9:10 PM CST Hi Jesus, I hope all is well and I will take your warranty claim from here. We apologize for the issue you had with your order. Your claim is now open and the warranty claim process has begun. Please be aware that this process can take up to 30-90 days. During this time of investigation and diagnosis, there may be gaps in time that you do not hear from us, however, do know that we are actively working on it. We will provide you an update once a week unless otherwise specified. I appreciate your patience and will follow up with you soon. Thanks, Chee Mallari Warranty Support Titan Ramps Support
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Posted 2 years ago
Titan Ramps is rated 4.0 based on 1,487 reviews