Hi Janet, Thank you for taking the time to write a review as we look to our customers for their feedback for ways to improve our service. I have checked on our system and can see that we dispatched you order from two separate warehouses in which we stock the items. We apologise for the delay between the delivery of the second part of your order . Kind regards, TJ Hughes.
“Ordered a pair of size 9 trainers as a birthday present. Received one trainer size 9 and the second size 10. Would not buy online again from this company.”
Hi N E Croft, Thank you for taking the time to write a review as we look to our customers for their feedback for ways to improve our service. I have checked on our system and can see that we did dispatch the replacement order 5 working days after you returned the item- and I do apologise that the original items were sent out were odd sizes - this is an issue that has since been looked into with our dispatching team. Kind regards, TJ Hughes
