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TJ Hughes Reviews

3.5 Rating 712 Reviews
59 %
of reviewers recommend TJ Hughes
3.5
Based on 712 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Email, Telephone, Live Chat
Read TJ Hughes Reviews
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Phone:

06865192

Location:

Hughes House London Road
Liverpool
L3 8JA

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TJ Hughes 1 star review on 2nd October 2022
Anonymous
TJ Hughes 1 star review on 2nd October 2022
Anonymous
TJ Hughes 1 star review on 17th August 2022
Adam Harriman
TJ Hughes 1 star review on 24th February 2021
Anonymous
TJ Hughes 1 star review on 24th February 2021
Anonymous
TJ Hughes 1 star review on 8th August 2017
Ally
TJ Hughes 1 star review on 8th August 2017
Ally
10
Anonymous
Anonymous  // 01/01/2019
Was very please with my order,
Helpful Report
Posted 8 years ago
Thank you for taking the time to review your recent purchase from us. We are pleased you are happy with our service and have left such positive feedback. Kind Regards, TJ Hughes.
Posted 8 years ago
Very quick delivery and really happy with the service from ordering to delivery
Helpful Report
Posted 8 years ago
Thank you for taking the time to review your recent purchase from us. We are pleased you are happy with our service and have left such positive feedback. Kind Regards, TJ Hughes.
Posted 8 years ago
Love TJ s brilliant cheap fast delivery
Helpful Report
Posted 8 years ago
Thank you for taking the time to review your recent purchase from us. We are pleased you are happy with our service and have left such positive feedback. Kind Regards, TJ Hughes.
Posted 8 years ago
This hot air brush is excellent for travelling. It's compact, but very efficient. It has dual voltage, so can be used anywhere in the world. Brilliant.
Helpful Report
Posted 8 years ago
Thank you for taking the time to review your recent purchase from us. We are pleased you are happy with our service have left such positive feedback. Kind Regards, TJ Hughes.
Posted 8 years ago
Ordered four items early for Christmas, complete disaster, sent to their own store instead of my address. To date have only been able to get two items, wouldn't order online again, TJ Hughes deffo behind the times.
Helpful Report
Posted 8 years ago
Hi Susie, We are really sorry to hear that you've experienced problems with your orders. Do please contact us on the web enquiries web page if we can help. Kind Regards, TJ Hughes.
Posted 8 years ago
Great service and really competitive price.
Helpful Report
Posted 8 years ago
Thank you for taking the time to review your recent purchase from us. We are pleased you are happy with our service and have left such positive feedback. Kind Regards, TJ Hughes.
Posted 8 years ago
First am last time I ordered online. Don't do it, wait 2 weeks each for a response from customer service. Firstly we ordered a trampoline it did not arrive, takes customer service up to 2 weeks each time to respond absolutely a joke
Helpful Report
Posted 8 years ago
Hi John, Please accept our apologies for any distress this has caused you. We have now refunded your order and have emailed you the details. Do please let us know if we can help in any other way. Kind Regards, TJ Hughes.
Posted 8 years ago
Ordered an item on the 12th December which was my sons main present. Paid for express delivery even though standard would have made it by Xmas. Didn't arrive even by the 3rd Jan. Ruined my little boys Christmas. Will not be shopping here again!
Helpful Report
Posted 8 years ago
Hi Wendy, Thank you for your message and do please accept our apologies for the distress this has caused you. We do aim to get out all orders within the set times provided however, due to the busy Christmas period we did experience some unforeseen difficulties with this. Kind Regards, TJ Hughes.
Posted 8 years ago
i live in a flat and the purchace of this convection rotisserie oven is perfect best purchace ive made.
Helpful Report
Posted 8 years ago
Thank you for taking the time to review your recent purchase from us. We are pleased you are happy with our service and have left such positive feedback. Kind Regards, TJ Hughes.
Posted 8 years ago
Good Value, and fast/accurate delivery! I'd be back for more, more often, If delivery was Free or Cheaper!
Helpful Report
Posted 8 years ago
Thank you for taking the time to review your recent purchase from us. We are pleased you are happy with our service and have left such positive feedback. Kind Regards, TJ Hughes.
Posted 8 years ago
I purchased an ActiFri and was delighted with the price and the speedy delivery. Excellent service and I will have no hesitation in shopping again on line with TJ Hughes Thank you J.Smith
Helpful Report
Posted 8 years ago
Thank you for taking the time to review your recent purchase from us. We are pleased you are happy with our service and have left such positive feedback. Kind Regards, TJ Hughes.
Posted 8 years ago
Hi very pleased with purchase and 10 per cent discount on first purchase .will recommend to friends and family ????
Helpful Report
Posted 8 years ago
Thank you for taking the time to review your recent purchase from us. We are pleased you are happy with our service and have left such positive feedback. Kind Regards, TJ Hughes.
Posted 8 years ago
Order arrived promptly, just as described, excellent service. Thank you
Helpful Report
Posted 8 years ago
Thank you for taking the time to review your recent purchase from us. We are pleased you are happy with our service and have left such positive feedback. Kind Regards, TJ Hughes.
Posted 8 years ago
There were a few minor hiccups with stuff over Christmas but the customer service were probably the best I have ever delt with and was sorted within minutes
Helpful Report
Posted 8 years ago
Thank you for taking the time to review your recent purchase from us. We are pleased you are happy with our service and have left such positive feedback. Kind Regards, TJ Hughes.
Posted 8 years ago
great service ty so much
Helpful Report
Posted 8 years ago
Thank you for taking the time to review your recent purchase from us. We are pleased you are happy with our service and have left such positive feedback. Kind Regards, TJ Hughes.
Posted 8 years ago
Excellent service and delivery.
Helpful Report
Posted 8 years ago
Thank you for taking the time to review your recent purchase from us. We are pleased you are happy with our service and have left such positive feedback. Kind Regards, TJ Hughes.
Posted 8 years ago
very satisfied with my 3 bottles of charlie perfume.
Helpful Report
Posted 8 years ago
Thank you for taking the time to review your purchase from us. We are pleased you are happy with our service and have left such positive feedback. Kind Regards, TJ Hughes.
Posted 8 years ago
Never shop online again with tj Hughes. Always call in store in Liverpool, decided to shop online. Placed order, paid for goods. Numerous phone calls, emails, 14 days to receive order!!!! Not impressed at all!!
Helpful Report
Posted 8 years ago
Hi Enid, We are so sorry to hear that you are not happy with your experience of shopping with us. Unfortunately we did experience some delays around deliveries, which we are looking into. Thank you for taking the time to leave feedback. Kind Regards, TJ Hughes.
Posted 8 years ago
Very pleased with my purchase and delivery
Helpful Report
Posted 8 years ago
Thank you for taking the time to review your purchase with us. We are pleased you are happy with our service and have left such positive feedback. Kind Regards, TJ Hughes.
Posted 8 years ago
Ordered underwear online for a gift and chose the click and collect option which stated 3-5 working days, the item took almost 4 weeks to arrive into store by that time they hadn't arrived quick enough so I had to buy another lot in store. What confused me was they had them in store stock and I'd asked a rude member of staff if there was anyway he could refund the online purchase and I could just buy them in store - but he said the online ordering was a completely different company(?!) and he knew nothing about click and collects. When they arrived into store I opened the box to check them infront of the same cashier from the other week and the packaging had been ripped open, and the underwear looked as if it had been tried on and was stuffed in the bottom of the box. I told the cashier I wasn't going to accept them like this and he told me 'I'd have to as I couldn't return them and there was nothing he or I could do about it'. There were plenty on the shelf so I asked if I could just swap with one of them and he told me I couldn't, so I asked to speak to the manager (who was lovely) and she instantly swapped them for me. Obviously I'll not use the shop or online store again.
Helpful Report
Posted 8 years ago
Hi Charlotte, Do please accept our apologies for any problems you experienced with our click and collect. We are working on rectifying these to ensure that going forward this process is as smooth as possible. With regards to you issues in store, could you please let us know what store this occurred in and we can look into this for you? Kind Regards, TJ Hughes.
Posted 8 years ago
TJ Hughes is rated 3.5 based on 712 reviews