TJC Reviews

Name: TJC
Address: TJC Limited, Surrey House, Plane Tree Crescent, TJC Limited, Surrey House, Plane Tree Crescent, Feltham
Rating: 4.20

4.2 Rating 3,191 Reviews

80 %

of reviewers recommend TJC

Company Reviews

Questions

Metrics

4.2

Based on 3,191 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

craig.pyke@tjc.co.uk

Location:

TJC Limited, Surrey House, Plane Tree Crescent,
TJC Limited, Surrey House, Plane Tree Crescent
Feltham
TW13 7HF

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Mr Michael Purdy

Mrs Kay Lawrence

Mrs Glenys Oxley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service”

Helpful Report

Posted 3 years ago

“Bought the derriere by opera excellent price will see how good the results are due course”

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Posted 3 years ago

“Bought a ring for £799 have been told if I wanted to sell it I would only get £125 thankfully I still have time to send it back. I will NOT be buying anything else from this channel. Buyer be ware”

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Posted 3 years ago

“The length of time it takes to get to the final price takes too long.Its also very off-putting and many of timesI leave the channel and don't buy because of this.”

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Posted 3 years ago

“Generally order on line and often on missed items. Very good and easy service to use and info provide is concise and understandable.”

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Posted 3 years ago

“Very helpful, kind answered all questions with satisfactory answers.”

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Posted 3 years ago

“The customer service here is perhaps the worst I have ever had the displeasure of dealing with. In the end, I had spoken with 4 advisors before I was LIED to and told a supervisor had tried to call and the order had been cancelled. I had my phone on my desk at work the whole day so no call had come through. I replaced the order and paid AGAIN. Once again there were issues with the order being processed and it took another two phone calls to get a supervisor on the phone. The supervisor was in no way shape or form helpful and just proved the company does not care for their customers. Just to add to it, the supervisor admitted they were on annual leave the day I supposedly had a phone call from them - proof I was lied to by another advisor. On the plus side my ring is nice, however, I won't be ordering from TJC again.”

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Posted 3 years ago

“They are very good on selling but not a lot of clarity on problems.”

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Posted 3 years ago

“I've been a TJC customer for several years and never had any problems with the things I've bought. The jewellery, handbags and shawls/scarfs have been lovely quality and excellent value.”

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Posted 3 years ago

“Sorry to say have had a bad experience with our last order still waiting for it 20 days later !!!!.”

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Posted 3 years ago

“Very good quality at a very competitive price, I would highly recommend.”

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Posted 3 years ago

“Good value great products. Love watching TJC.The presenters are fab.They explained everything so well. Keep up the good WORK.TJC”

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Posted 3 years ago

“Thank you TJC you’ve not disappointed again .stunning gold .brilliant bags and bedding love love love”

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Posted 3 years ago

“Good quality goods and lovely presenters”

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Posted 3 years ago

“Came as shown on tv.”

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Posted 3 years ago

“I have been shopping with them for years and never had any problems with the quality of the goods or their service and we're a godsend during the lockdown before last Christmas.”

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Posted 3 years ago

“Best shopping channel Barr non.”

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Posted 3 years ago

“Called TJC regarding an issue I was concerned with. Spoke to Atish, who I found to be very patient. He took the time to explain and resolve my issue. Excellent service from Atish.”

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Posted 3 years ago

“I am still awaiting delivery of a £400 ring ordered express on 5th, October. The customer service department have struggled manfully to explain the delay but it is totally unsatisfactory. I am seriously thinking of taking legal instruction and I certainly would not recommend dealing with TJC. I doubt you will advertise my review but I hope you will learn to improve from it”

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Posted 3 years ago

“Excellent service and fast delivery what more can I ask for”

Helpful Report

Posted 3 years ago

TJC is rated 4.2 based on 3,191 reviews