TJC Reviews

Name: TJC
Address: TJC Limited, Surrey House, Plane Tree Crescent, TJC Limited, Surrey House, Plane Tree Crescent, Feltham
Rating: 4.20

4.2 Rating 3,196 Reviews

80 %

of reviewers recommend TJC

Company Reviews

Questions

Metrics

4.2

Based on 3,196 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

craig.pyke@tjc.co.uk

Location:

TJC Limited, Surrey House, Plane Tree Crescent,
TJC Limited, Surrey House, Plane Tree Crescent
Feltham
TW13 7HF

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Mr Michael Purdy

Mrs Kay Lawrence

Mrs Glenys Oxley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have been happy with the quality of your jewellery. Also the price is often very attractive. Thank you.”

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Posted 4 years ago

“Very pleased”

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Posted 4 years ago

“Brilliant products for brilliant prices”

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Posted 4 years ago

“Still waiting to receive”

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Posted 4 years ago

Good morning Ms Kathleen Mcmaster, I hope you are doing good. I request you to please email us at contactus@tjc.co.uk and share the order number and the concern. We will help you with the best resolution. Your patience and understanding are highly appreciated and please don't hesitate to contact us if you have any other queries. Kind regards, Vincent Customer Service Agent www.tjc.co.uk

Posted 4 years ago

“I have always had good service from TIC Thank You!!”

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Posted 4 years ago

Good evening Ms Julie Hall, Thank you for your valuable feedback. It motivates us towards good work. Regards, Vincent Digital Team, TJC.

Posted 4 years ago

“Very happy with my purchase, great prices and communication from dispatch to delivery.”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Quality items at great prices with prompt despatch”

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Posted 4 years ago

“If all goes well TJC is a great place to get reasonably placed jewellery. If anything goes wrong (maybe 20% of the time in my experience) then you'll need a lot of patience and tenacity. The customer service and problem resolution is in need of a total overhaul. Tickets are marked resolved when issues are still being investigated”

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Posted 4 years ago

“Very good service and would recommend to any new potential customers.”

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Posted 4 years ago

“Great value excellent customer support the jewellery is always better than expected”

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Posted 4 years ago

“I have been exceptionally disappointed by the after sales service ring despatched with no requested re-siezing had to send ring back at my own expense then never heard from TJC, rang today and told it will take 6-8 weeks to re-size asked for it to be returned but now not sure if they can send it back to me before Christmas. As this is for a ring for a 21st end of Nov totally unacceptable service. Asked for a refund to help pay for a local jewellery £60 to do the work and this was refused. So now no guaranteed delivery of ring so what a waste of time. Never again.”

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Posted 4 years ago

“I recently bought William Hunt au de parfam but sadly it's not as it was, more like au de toilette. It doesn't last the way it used to.”

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Posted 4 years ago

“The service offered is always good and never any trouble in returning goods and having a full refund.”

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Posted 4 years ago

“Fantastic luxury items for a fraction of the high street prices , always the highest quality”

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Posted 4 years ago

“Generally very good, prices and the quality of the jewellery”

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Posted 4 years ago

“I love the jewellery I've ever got at TJC EXCELLENT QUALITY. GREAT SERVICE.”

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Posted 4 years ago

“Very pleased with the service and the way I was talked through everything love shopping with TJC”

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Posted 4 years ago

“Found lovely rings , sadly lost one or two that I liked”

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Posted 4 years ago

“TJC has given me accessibility to many items at affordable prices including rare gemstones and jewellery as well as top beauty products and fashion.”

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Posted 4 years ago

TJC is rated 4.2 based on 3,196 reviews