TJC Reviews

Name: TJC
Address: TJC Limited, Surrey House, Plane Tree Crescent, TJC Limited, Surrey House, Plane Tree Crescent, Feltham
Rating: 4.20

4.2 Rating 3,189 Reviews

80 %

of reviewers recommend TJC

Company Reviews

Questions

Metrics

4.2

Based on 3,189 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

craig.pyke@tjc.co.uk

Location:

TJC Limited, Surrey House, Plane Tree Crescent,
TJC Limited, Surrey House, Plane Tree Crescent
Feltham
TW13 7HF

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love all the jewellery from Tjc.”

Helpful Report

Posted 3 years ago

Dear Mrs. Cooper, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Amazing prices and extremely good quality products. I can not believe how incredible the prices are for such good quality items. The jewellery is outstanding.”

Helpful Report

Posted 3 years ago

Dear Mrs. Marshall, Thank you for sharing your valuable feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Amazing value for money”

Helpful Report

Posted 3 years ago

Dear Emyr, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Brilliant”

Helpful Report

Posted 3 years ago

Dear Mrs. Curtis, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“TJC is a fantastic firm, I have some beautiful jewellery and very rear gems. My diamonds and rubies are some of my favourites.!you can’t find the designs and gems in the shops. There one for one is so worthwhile.”

Helpful Report

Posted 3 years ago

Good Morning, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“beautiful ring. love it!”

Helpful Report

Posted 3 years ago

Dear Mrs. Leibrick, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Exceptional service and value for money, would highly recommend.”

Helpful Report

Posted 3 years ago

Dear Mr. Langdon, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“I have been with TJC since Noah completed the ARC. I just love my rings, although the stones appear much bigger when shown on the TV. Thanks soooo much TJCXX”

Helpful Report

Posted 3 years ago

Dear Mrs. Bell, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“A very prompt service that allowed me to give my sister a special birthday present 👍”

Helpful Report

Posted 3 years ago

Dear Patricia, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Always pleased with any purchases I receive. On the very rare occasion where I might have a problem, customer care is always very helpful and swift.”

Helpful Report

Posted 3 years ago

Dear Mrs. Kelly, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Excellent seller with great product choices, really good customer services very easy to deal with sort any problems quickly and efficiently. Have been a TJC customer for quite a few years now and hopefully will stay so. Would recommend to others.”

Helpful Report

Posted 3 years ago

Dear Mrs. Ali, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Easy to order on line. Kept informed about my order,with full details. Arrived quickly. Well packaged. Excellent service. Value for money. Beautiful product. Looking forward to wearing the necklace.”

Helpful Report

Posted 3 years ago

Dear Miss. Johnson, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“helpfull happy split pay usefull”

Helpful Report

Posted 3 years ago

Dear Mrs. Hartley, Thank you for sharing your valuable feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Helpful customer service operator today very knowledgeable she must be new because my daughter said your customer service is rubbish but your jewellery is great”

Helpful Report

Posted 3 years ago

Good Afternoon, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“I was looking for sparkly earrings for my daughter-in-law to be. Her engagement ring is a pear shaped diamond. I found fabulous pear shaped drop earrings for her and myself too. Great price too. Received delivery very quickly. Excellent service.”

Helpful Report

Posted 3 years ago

Dear Mrs. Smith, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Excellent!!!”

Helpful Report

Posted 3 years ago

Dear Nicky, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Query dealt with quickly and efficiently by a friendly operator .”

Helpful Report

Posted 3 years ago

Dear Mrs. Poole, Thank you for sharing your valuable feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“very easy to order from any time of day or night . presenters speak very clearly i enjoy waching even if i am not buying. the answere machine is also very good thank you tjc”

Helpful Report

Posted 3 years ago

Dear Mrs. Cook, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Wonderful quality for very competitive prices never disappoints”

Helpful Report

Posted 3 years ago

Dear Mrs. Thallon, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Fabulous Chanel, great jewellery & other items, great prices & delivery just got better with the new letter box boxes. Website could be better & customer service not very helpful but would highly recommended xx”

Helpful Report

Posted 3 years ago

Dear Mrs. Ward, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Please rest assured we will work on your feedback and try to further improve our services. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

TJC is rated 4.2 based on 3,189 reviews