TJC Reviews

Name: TJC
Address: TJC Limited, Surrey House, Plane Tree Crescent, TJC Limited, Surrey House, Plane Tree Crescent, Feltham
Rating: 4.20

4.2 Rating 3,196 Reviews

80 %

of reviewers recommend TJC

Company Reviews

Questions

Metrics

4.2

Based on 3,196 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

craig.pyke@tjc.co.uk

Location:

TJC Limited, Surrey House, Plane Tree Crescent,
TJC Limited, Surrey House, Plane Tree Crescent
Feltham
TW13 7HF

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Mrs Kay Lawrence

Mrs Glenys Oxley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very prompt service in fact arrived earlier than originally stated. The products are high quality and great value.”

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Posted 4 years ago

“The jewellery you show looks thicker, the ring I received was very thin for the money”

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Posted 4 years ago

“Over the years as a customer, I have found some really good bargains, tjc is one of my favourite shopping channels.”

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Posted 4 years ago

“Very good deliveries always on time but before you get delivery are either text or send you an email. I bought from live or on the auction and everything I have bought is very good quality”

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Posted 4 years ago

“All the items that have been sent l have been very impressed and good quality goods and will continue when l can to purchase more items .”

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Posted 4 years ago

“I returned two items on the same box. I don’t understand why only one item was refunded.”

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Posted 4 years ago

“I’ve bought many items over the years from TJC and been very pleased with the items and services received. There’s only been a couple occasions that I’ve had a problem with items purchased one recently but they have quickly and pleasantly tried too sort the problem out. So it hasn’t put me off with dealing with them again”

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Posted 4 years ago

“I LOVE their jewellery! And speedy delivery too. But I needed to speak to a human this week, and nearly scooped my eyeballs out with a rusty spoon. Really really dreadful. Didn't listen (I think also didn't understand), and spent the whole time saying "stay connected" - literally, 15 times! Like I was going to go anywhere. Really very annoying.”

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Posted 4 years ago

“I ordered a necklace and told it would be with me in two to three days, eight days later it arrived!! I then ordered earings to match and was sent the wrong ones!! I am now waiting for a return lable!! Not a happy bunny!!”

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Posted 4 years ago

“I have purchased quite a few jewellery items from TJC. The quality is excellent and I am pleased with the items I chose.”

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Posted 4 years ago

“Although I am awaiting the arrival of my purchases. So far all my dealings with the company have been excellent. Only one criticism ,when sorting the payment and you have a discount code to apply I could boffins the box etc to add it.”

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Posted 4 years ago

“Excellent service. Ring is beautiful”

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Posted 4 years ago

“Product was as described, got discount and free delivery which was on time.”

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Posted 4 years ago

“Lovely shop lovely prices too great customer services”

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Posted 4 years ago

“Exceptional”

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Posted 4 years ago

“Your delivery service is getting better”

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Posted 4 years ago

“Terrible customer service. I repeated asked for my complaint to be handed on to a manager and asked for a managers name only for my request to be ignored over and over again. I sent over 20 emails regarding my complaint and received vague responses not answering my complaint finally leading to offers of vouchers, none of which were accepted on the website. When it goes well with TJC its good but when something is wrong they are terrible.”

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Posted 4 years ago

“Excellent value and service ...first class!”

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Posted 4 years ago

“Excellent prices. Great presenters. Helpful and professional customer care”

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Posted 4 years ago

“Quality and service excellent”

Helpful Report

Posted 4 years ago

TJC is rated 4.2 based on 3,196 reviews