TJC Reviews

Name: TJC
Address: TJC Limited, Surrey House, Plane Tree Crescent, TJC Limited, Surrey House, Plane Tree Crescent, Feltham
Rating: 4.20

4.2 Rating 3,191 Reviews

80 %

of reviewers recommend TJC

Company Reviews

Questions

Metrics

4.2

Based on 3,191 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

craig.pyke@tjc.co.uk

Location:

TJC Limited, Surrey House, Plane Tree Crescent,
TJC Limited, Surrey House, Plane Tree Crescent
Feltham
TW13 7HF

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Mrs Kay Lawrence

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good value for quality products. Easy to order & exciting to receive.”

Helpful Report

Posted 3 years ago

“Appauling pretend that you have the last few of a design pressurising you to buy or miss out. So you buy only to find it is still available on the website and with additional money off and free postage and packing. Support team despite evidence wanted me to return and reorder. Very poor service. I do not recommend.”

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Posted 3 years ago

“I placed an order DW3325332 and one of the items is being resized from O to L tanzanite and diamond ring. I rang last week and was told the item takes 4 to 6 weeks before it can be delivered, I hadn't received any of the other items on the order! I got a text message yesterday 12/10/21 to say that item 3655225 is out if stock the premium tanzanite and diamond ring. Not happy”

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Posted 3 years ago

“The watch is shockingly poor quality 😢”

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Posted 3 years ago

“I love shopping with Tjc”

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Posted 3 years ago

“I always find the assistants very helpful and friendly.”

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Posted 3 years ago

“Very good service”

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Posted 3 years ago

“Good service and great selection of jewellery for every pocket”

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Posted 3 years ago

“Quality items at affordable prices”

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Posted 3 years ago

“Excellent service for 14yrs and improving all the timevery satisfied customer”

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Posted 3 years ago

“Well organised, great value, generous split payments and returns. What’s not to like!!!! Many thanks. MRD”

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Posted 3 years ago

“Not the quickest delivery by a jewellery channel & not very good packaging either. Nonetheless the item arrived safely.”

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Posted 3 years ago

“Great service and good delivery”

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Posted 3 years ago

“Always have great items when ordered from TJC. Great delivery, always within three to five days unless stated otherwise.”

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Posted 3 years ago

“I like the service when you call, products good quality. My only problem is waiting with delivery sometimes. I live in Ireland but besides that its moderate and i like the idea of paying over a few months.”

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Posted 3 years ago

“Did not get everything that I pay for so I have to keep calling and ask for them.”

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Posted 3 years ago

“Terrible customer service”

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Posted 3 years ago

“Always excellent quality and fantastic prices. Never disappointed with my purchases. Thank you keep it up.”

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Posted 3 years ago

“Affordable”

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Posted 3 years ago

“Beautiful jewellery at reasonable prices. I have no complaints.”

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Posted 3 years ago

TJC is rated 4.2 based on 3,191 reviews