TJC Reviews

Name: TJC
Address: TJC Limited, Surrey House, Plane Tree Crescent, TJC Limited, Surrey House, Plane Tree Crescent, Feltham
Rating: 4.20

4.2 Rating 3,189 Reviews

80 %

of reviewers recommend TJC

Company Reviews

Questions

Metrics

4.2

Based on 3,189 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

craig.pyke@tjc.co.uk

Location:

TJC Limited, Surrey House, Plane Tree Crescent,
TJC Limited, Surrey House, Plane Tree Crescent
Feltham
TW13 7HF

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have always found tjc jewellery to be of a good quality and value for money, and also arrives promptly.”

Helpful Report

Posted 3 years ago

Dear Ms. Jones, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; Customer experience and satisfaction are our priorities, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Good quality, fast delivery, no problems.”

Helpful Report

Posted 3 years ago

Dear Mrs. Clayton, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“I love this channel for quality of designs and price. Some of the live demos are far too long and drawn out but bang for buck you can’t beat TJC in the UK when comparing to the high street.”

Helpful Report

Posted 3 years ago

Dear Mrs. Buechler, Thank you for sharing your valuable feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Great products at excellent prices.”

Helpful Report

Posted 3 years ago

Good afternoon, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; Customer experience and satisfaction are our priorities, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“The service frkm web site to receipt of purchade is seamless . Thank you all so much”

Helpful Report

Posted 3 years ago

Dear Sharon, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Exceptional value and quality”

Helpful Report

Posted 3 years ago

Good Afternoon, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Graphic display could be larger and more defined”

Helpful Report

Posted 3 years ago

Good Afternoon, Thank you for sharing your valuable feedback with us. I have passed your comments over to the relevant department for further review. Please rest assured we will work on your feedback and try to further improve our services. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Excellent value, very good customer service and no problem with returns.”

Helpful Report

Posted 3 years ago

Good Afternoon, Thank you for sharing your valuable feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Lutt. Also. Shoes. Clouts. Tjc. Is. Fab. Margaret's”

Helpful Report

Posted 3 years ago

Dear Mrs. Richmond, Thank you for sharing your valuable feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Orders have been delivered promptly.Refunds also processed straight away.”

Helpful Report

Posted 3 years ago

Dear Ms. Ghelani, Thank you for sharing your valuable feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“very efficient passage and refunds if needed the NY closeout deals in particular are excellent”

Helpful Report

Posted 3 years ago

Good Morning, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Customer service agent dealt with the issue promptly and efficiently.”

Helpful Report

Posted 3 years ago

Dear Miss. Johnston, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; Customer experience and satisfaction are our priorities, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Great prices, value and service .Love TJC”

Helpful Report

Posted 3 years ago

Dear Mrs. Hutchinson, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Very happy with all items bought. Happy with your staff and all your services.Never had a problem. Thankyou.”

Helpful Report

Posted 3 years ago

“The large diversity of goods on TJC are what attracts me to the site plus of course the range of prices from very high end jewellery to the bargain basement give always. Having joined TJC Plus I know that my goods will arrive early, sometimes the next day. Returning goods is simple. Very good all round.”

Helpful Report

Posted 3 years ago

Dear Mrs. Moore, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. Customer experience and satisfaction are our priorities, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Service was exactly as stated. Thank you.”

Helpful Report

Posted 3 years ago

Dear Mrs. Howarth, Thank you for sharing your valuable feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Fantastic Company with fantastic jewellery and terrific value for money, my latest purchase of a diamond ring is absolutely wonderful. MJ.”

Helpful Report

Posted 3 years ago

Dear Mrs. Jones, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Excellent service, quality products and speedy dellvery Highly recommend.”

Helpful Report

Posted 3 years ago

Dear Mrs. Sweeting, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“I have been shopping with TJC for over 10 years. I love all the different categories on offer. I am never disappointed. I think that you are always charged a very fair price. The presenters are great fun and of course I have my favourites! I look forward to the different shows and amalways amazed at so many different products. The presenters are very knowledgeable about the products on offer and I value their judgement. I trust this company totally.”

Helpful Report

Posted 3 years ago

Dear Mrs. Snell, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; Customer experience and satisfaction are our priorities, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Good quality on most items excellent service”

Helpful Report

Posted 3 years ago

Dear Ms. Thomas, Thank you for sharing your valuable feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

TJC is rated 4.2 based on 3,189 reviews