TJC Reviews

Name: TJC
Address: TJC Limited, Surrey House, Plane Tree Crescent, TJC Limited, Surrey House, Plane Tree Crescent, Feltham
Rating: 4.20

4.2 Rating 3,189 Reviews

80 %

of reviewers recommend TJC

Company Reviews

Questions

Metrics

4.2

Based on 3,189 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

craig.pyke@tjc.co.uk

Location:

TJC Limited, Surrey House, Plane Tree Crescent,
TJC Limited, Surrey House, Plane Tree Crescent
Feltham
TW13 7HF

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always beautiful products, prompt service. Tv presentations good,some presenters usually very knowledgeable and varied personalities, some over zealous, but realise a need to please vast audiences. Am delighted with the one to one program.”

Helpful Report

Posted 3 years ago

Good Morning, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Brilliant service ! Always great value for Money , have been buying from this channel for a couple of years now and no complaints at all , fantastic jewellery great presenters love love”

Helpful Report

Posted 3 years ago

Dear Mr. Stacey, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Received the usual highly efficient service. Great products at great prices. Thanks TJC”

Helpful Report

Posted 3 years ago

Dear Ms. Jones, Thank you for sharing your valuable feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Love the jewellery - customer service always good”

Helpful Report

Posted 3 years ago

Dear Ms. Smith, Thank you for sharing your valuable feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Delighted with this emerald ring, I’m so glad I ordered it.”

Helpful Report

Posted 3 years ago

Dear Mrs. Davidson, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Enjoyable watching, great range of products, excellent service and brilliant prices.”

Helpful Report

Posted 3 years ago

Dear Miss. Hopkins, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“I have shopped with Tjc for a few years now,their products and jewelry are superb.The presenters are very entertaining and friendly,just love it.”

Helpful Report

Posted 3 years ago

Dear Mrs. Slaughter, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; Customer experience and satisfaction are our priorities, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“great service thank you”

Helpful Report

Posted 3 years ago

Dear Miss. Knights, Thank you for sharing your valuable feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Amazing range of products and considering we're still going through a pandemic, there's service is great”

Helpful Report

Posted 3 years ago

Dear Mrs. Szczypka, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Customer service is great & they’re all very professional and polite. Their jewellery prices are so much better than their rivals and a much better quality I feel.”

Helpful Report

Posted 3 years ago

Dear Mrs. Patel, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Over the years I have bought some lovely pieces of jewellery from TJC and the budget payments have made things more affordable. More recently I have bought fashion items - dresses, cardigans, shoes etc and household items and have found them to be really good value and quality.”

Helpful Report

Posted 3 years ago

Dear Mrs. Tomlinson, Thank you for sharing your valuable feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“I absolutely love TJC over the years I have purchased many if not loads of items not just for myself but for gifts as well. You sell fantastic things at amazing prices, I am totally addicted to it, in fact every so often I have to ban myself from it as I spend such a lot. Love your presenters they do an amazing job also your personal shopper is very helpful whenever I have used them. From a very very happy customer.”

Helpful Report

Posted 3 years ago

Dear Miss. Brotherton, Thank you for sharing your valuable feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Always helpful on phone, prompt delivery. Option to return if not happy very good. Would be nice to have free returns as can be costly mistake in this respect. Magnification on screen can be a bit misleading. Large stones should have more than 4 claws - have twice knocked stone out by fluke and been lucky not to lose it. TJC put it back for me the first time but it happened again, so currently out of use!”

Helpful Report

Posted 3 years ago

Good Morning, Thank you for sharing your valuable feedback with us. I can understand your concern none less thank you for bringing this to our attention, I have passed your comments over to the relevant department for further review, as this is something that has been raised previously. We strive to ensure every customer is satisfied with our business, and I apologise for any way in which we may have inconvenienced you. Be rest assured we will work on your feedback and try to further improve our services. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Easy to shop with online”

Helpful Report

Posted 3 years ago

Dear Miss. Rennie, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Great service as always”

Helpful Report

Posted 3 years ago

Dear Mr. Murphy, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“5 star 🌟 I like looking in at 1 am and 3/4 am like my Quality bargains”

Helpful Report

Posted 3 years ago

Dear Mrs. Keedy, Thank you for sharing your valuable feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“I just adore tjc great value for your money, my whole family are tjc addicts now”

Helpful Report

Posted 3 years ago

Dear Miss. Barratt, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; Customer experience and satisfaction are our priorities, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Good quality excellent serivce”

Helpful Report

Posted 3 years ago

Dear Mrs. Spriggs, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“TJC brings us beautiful jewellery, that we would be unable to afford otherwise. Service is very good too.”

Helpful Report

Posted 3 years ago

Dear Mrs. Edwards, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Problem was resolved with every courtesy. Thank you.”

Helpful Report

Posted 3 years ago

Dear Mrs. Morgan, Thank you for sharing your valuable feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

TJC is rated 4.2 based on 3,189 reviews