TJC Reviews

Name: TJC
Address: TJC Limited, Surrey House, Plane Tree Crescent, TJC Limited, Surrey House, Plane Tree Crescent, Feltham
Rating: 4.20

4.2 Rating 3,191 Reviews

80 %

of reviewers recommend TJC

Company Reviews

Questions

Metrics

4.2

Based on 3,191 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

craig.pyke@tjc.co.uk

Location:

TJC Limited, Surrey House, Plane Tree Crescent,
TJC Limited, Surrey House, Plane Tree Crescent
Feltham
TW13 7HF

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Mr Michael Purdy

Mrs Kay Lawrence

Mrs Glenys Oxley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sorry have to give poor, Why Well let me say everything was great, But sorry to say they let themselves down big time. My last order was to say a pain I placed an order for 2 items and after 5 day's only just got an email to say your order has been dispatched today, Then 5 hours later another email came saying sorry but your order has been" Cancelled order due to stock shortages" Ok I can accept that but left an ok rating, Then I get a phone call from TJC saying could I review my review and as a sorry please accept a money voucher I said yes I would review my review and Thanks for the offer of the said voucher, 2 day's later still NO voucher and I get another one of these review's to do, So to say I'm unhappy is an understatement........!”

Helpful Report

Posted 2 years ago

Good afternoon, Mr. Humphrey, Thank you for leaving a review, we really appreciate your feedback. It is truly disappointing to hear about your experience with our service was not up to the mark and we sincerely apologize for any inconvenience caused. As a company, this is never our intention and we can assure you that we are here to help you solve your problems. We have sent an email to your registered email address with TJC requesting to share few details which will help us in investigating the issue further. Your patience and understanding is highly appreciated and please do not hesitate to contact us if you have any questions or concerns. For any support or clarification please contact us at TJC Helpline – 08002606666, option 3 (Monday to Friday – 08:00am to 07:00pm and Saturday & Sunday – 09:00am to 06:00pm) Kind regards, Rajeev Sharma Customer Service Agent www.tjc.co.uk

Posted 2 years ago

“your things are great”

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Posted 2 years ago

“Used years reliable I'm not tec savvy. But know value”

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Posted 2 years ago

“Very pleased with my item It arrived very quickly Would you buy from them again Highly recommend TJC”

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Posted 2 years ago

“Very pleased with purchase, service also very good. Bonus is budget pay”

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Posted 2 years ago

“I love Tjc the products are great and the staff are absolutely brilliant”

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Posted 2 years ago

“As always service and quality were both great can not nock it always happy with TJC.”

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Posted 2 years ago

“Brilliant prices,thanks”

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Posted 2 years ago

“I’ve recently bought a beautiful red and white diamond ring which arrived quickly but I never doubted it would be absolutely stunning as I’ve bought many rings and earrings from them in the past , they are friendly and helpful, I love watching the channel .”

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Posted 2 years ago

“Always good service from TJC. Fast and efficient ordering and delivery, with nice quality products at very reasonable prices.”

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Posted 2 years ago

“Quality at price you can afford. On the plus side they have excellent customer service. My go to for the perfect gifts.”

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Posted 2 years ago

“Good product easy to order. Kept updated and arrived in good time. Would highly recommend”

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Posted 2 years ago

“Arrived on time, product exactly as described.”

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Posted 2 years ago

“Item was quickly delivered & I was kept up to date as to when my parcel would be delivered.It was well packed & was very pleased with the item I had chosen.”

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Posted 2 years ago

“Customer services were unhelpful and rude regarding recent refund.”

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Posted 2 years ago

Good afternoon, Ms. Clayton, Thank you for your review. I'm sorry to hear that we were not able to deliver as per your expectation, but I really appreciate you bringing this issue to my attention. We strive to ensure every customer is satisfied with our business, and I apologize for any way in which we may have inconvenienced you. This is to inform you that, we tried to connect with you on call. However, due to some reason, we failed to do so. Request you to please give us a call back on 0800-260-6666 (option: 3) or Reply on the same with a good time to connect with you so that we can arrange a call-back. We appreciate your understanding of this and look forward to serving you again. Kind regards, Rajeev Sharma Customer Service Agent www.tjc.co.uk

Posted 2 years ago

“Always stylish and great value for money jewellery from TJC.”

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Posted 2 years ago

“Absolutely delighted with all jewelery I've purchased and would 100% recommend to anyone looking for fantastic quality jewelery at fantastic prices. No 1 jewelery supplier for me”

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Posted 2 years ago

“I love tjc jewelry its always as shown and even better when you receive it quality pieces I have never been dissapointed with anything I have had from you not just jewelry but other items all good quality love them all thank you”

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Posted 2 years ago

“Excellent quality and the service is brilliant”

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Posted 2 years ago

“All the product is Lovely. Thanks”

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Posted 2 years ago

TJC is rated 4.2 based on 3,191 reviews