TJC Reviews

Name: TJC
Address: TJC Limited, Surrey House, Plane Tree Crescent, TJC Limited, Surrey House, Plane Tree Crescent, Feltham
Rating: 4.21

4.2 Rating 3,188 Reviews

80 %

of reviewers recommend TJC

Company Reviews

Questions

Metrics

4.2

Based on 3,188 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

craig.pyke@tjc.co.uk

Location:

TJC Limited, Surrey House, Plane Tree Crescent,
TJC Limited, Surrey House, Plane Tree Crescent
Feltham
TW13 7HF

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Mr Michael Purdy

Mrs Kay Lawrence

Mrs Glenys Oxley

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great range of products good delivery service postal charges a bit random”

Helpful Report

Posted 4 years ago

Dear Mrs. Murphy, We can’t thank you enough for the kind words about our products and services. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Ben Customer Service Agent www.tjc.co.uk

Posted 4 years ago

“Good value for money I lost a few parcels over the Christmas but they refunded me with no problem 😊”

Helpful Report

Posted 4 years ago

Dear Mrs. Mcgeeney, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Ben Customer Service Agent www.tjc.co.uk

Posted 4 years ago

“I've ordered some jewellery from this channel and have been very pleased with everything.”

Helpful Report

Posted 4 years ago

Dear Miss. Burgess, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Ben Customer Service Agent www.tjc.co.uk

Posted 4 years ago

“V gd. Lots of choice, no quibble returns”

Helpful Report

Posted 4 years ago

Dear Mrs. Bot, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Ben Customer Service Agent www.tjc.co.uk

Posted 4 years ago

“Sales team are excellent and I always receive the right article I have requested.”

Helpful Report

Posted 4 years ago

Dear Mrs. Harman, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Ben Customer Service Agent www.tjc.co.uk

Posted 4 years ago

“Text advising of delivery date. Well packed contents on arrival.”

Helpful Report

Posted 4 years ago

Dear Mrs. Moss, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Ben Customer Service Agent www.tjc.co.uk

Posted 4 years ago

“Always happy with service, quality and prices. Delivery charge is a bit expensive though which puts me off buying more.”

Helpful Report

Posted 4 years ago

Good afternoon, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Regarding the delivery charges you can always opt for PLUS membership which charges £7.99 a month and gives express delivery on all your orders. Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Ben Customer Service Agent www.tjc.co.uk

Posted 4 years ago

“Items purchased are o.k. Delivery is very prompt”

Helpful Report

Posted 4 years ago

Good afternoon, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Ben Customer Service Agent www.tjc.co.uk

Posted 4 years ago

“It's very good. I never give top marks for anything, so don't be disappointed”

Helpful Report

Posted 4 years ago

Dear Miss. Forrester, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Ben Customer Service Agent www.tjc.co.uk

Posted 4 years ago

“That do lots of different things not only Jewellery which l like it is very good fast service and if you speak on the phone to them they are very helpful”

Helpful Report

Posted 4 years ago

Good afternoon, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Ben Customer Service Agent www.tjc.co.uk

Posted 4 years ago

“Overall the performance of this company is good but if you try to get through to customer service at a weekend you will not have a good ,I didn't believe they have anyone there at that time I'd like them to do something about this for other people as well as me .one of the questions coming up said how quickly do they take to fix a problem my answer is very quickly As long as there there to answer........”

Helpful Report

Posted 4 years ago

Dear Mrs. Standfield, Thank you for the wonderful review and for taking the time to share your feedback with TJC. Our priority is customer service so please rest assured I'll share your feedback my team so we can work on it and try to improve our services. Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Ben Customer Service Agent www.tjc.co.uk

Posted 4 years ago

“Excellent price and products, delivery a little slow otherwise good service”

Helpful Report

Posted 4 years ago

Dear Miss. Wallace, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Ben Customer Service Agent www.tjc.co.uk

Posted 4 years ago

“Bit dissapointed as i bought a ring that said i could get it resized. What they don't tell you is that it can cost you more than the ring its self”

Helpful Report

Posted 4 years ago

Dear Rosanna, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Ben Customer Service Agent www.tjc.co.uk

Posted 4 years ago

“I do enjoy shopping with TJC but think the postage for smaller items is too expensive”

Helpful Report

Posted 4 years ago

Dear Mrs. Whymark, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; Regarding the postage charges you can always opt for our PLUS membership which gives you free postage and express delivery. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Ben Customer Service Agent www.tjc.co.uk

Posted 4 years ago

“Good value for money but to long between items”

Helpful Report

Posted 4 years ago

Dear Mr. Bell, We can’t thank you enough for the kind words about our products. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Ben Customer Service Agent www.tjc.co.uk

Posted 4 years ago

“Good service great products annoying app lots of buffering”

Helpful Report

Posted 4 years ago

Dear Mrs. Laidlow, We can’t thank you enough for the kind words about our products. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Ben Customer Service Agent www.tjc.co.uk

Posted 4 years ago

“It's mostly good: customer service is great, delivery is not too long, prices are reasonable. However, quality is lacking sometimes, that the reason for 4 stars.”

Helpful Report

Posted 4 years ago

Dear Mrs. King, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Ben Customer Service Agent www.tjc.co.uk

Posted 4 years ago

“Items always on time and quickly sorted out any problems a customer might have”

Helpful Report

Posted 4 years ago

“Very good value and a good service cannot fault them every thing I have purchased I have no complaints”

Helpful Report

Posted 4 years ago

Dear Miss. Mutton, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Ben Customer Service Agent www.tjc.co.uk

Posted 4 years ago

“Most jewellery I have purchased has been great and good value for money, but I bought 2 pair if earrings, one pair is a decent size, but the opal ones are very very small, far too small for an adult. They didnt look that small on the website.”

Helpful Report

Posted 4 years ago

Dear Mrs. Grogan, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Ben Customer Service Agent www.tjc.co.uk

Posted 4 years ago

TJC is rated 4.2 based on 3,188 reviews