“Tobi's claims are incredibly misleading. Their "free 10-day returns" fail to mention that you don't get your money back ... only store credit. They hide the store credit caveat in the fine print on their returns FAQ page, which is incredibly deceptive. Now that I've used my store credit, I will never order from Tobi again.”
“I haven’t received my dresses yet and the holidays are fast approaching :(
I ordered my dresses on Dec1 and it has been over 2 weeks and still hasn’t arrived yet.”
“Lame store! Ordene ropa en esta tienda y nunca me llego, me estaban mandando correos de que me iban a sacar dinero de mi cuenta para procesar mi orden y cosas así honestamente no tengo tiempo para perderlo y estar checando y contestando correos”
“The quality of the item I received is AWFUL and I can't get a refund. I don't want store credit. I will not be ordering from Tobi again if this is the quality of clothing you send out.”
“Very upset. I purchased a dress and was sent a completely different dress. There’s no phone number to contact anyone. I leave for a very important vacation in 5days and needed this dress for photos that I booked on the beach. Now I’m stranded with the wrong dress AND it doesn’t even fit!!”
“I ordered a dress and they charged my card...got an email 2 weeks later saying my order was canceled. It still says the dress is available online, they need to update the website so people don’t keep buying a dress that is out of stock.”
Hi,
Your order was canceled because your CVV code did not match. We reached out to do a manual check, but we never received a response. Since we couldn't confirm your CC, we couldn't charge it or ship the item. Your card was not charged, just authorized.
