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tomsoutdoors.com.au Reviews

5.0 Rating 1,264 Reviews
100 %
of reviewers recommend tomsoutdoors.com.au
5.0
Based on 1,264 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read tomsoutdoors.com.au Reviews
tomsoutdoors.com.au 5 star review on 23rd February 2025
Natasha
tomsoutdoors.com.au 5 star review on 20th September 2024
Sheree
tomsoutdoors.com.au 5 star review on 1st July 2024
Shaun
tomsoutdoors.com.au 5 star review on 12th June 2024
Russell
tomsoutdoors.com.au 5 star review on 23rd May 2024
Eddie
tomsoutdoors.com.au 5 star review on 13th May 2024
Alex
tomsoutdoors.com.au 5 star review on 11th May 2024
Tom
54
Anonymous
Anonymous  // 01/01/2019
“Great products and prices have no complaints for Tom's outdoors.”
Helpful Report
“My query was answered promptly, easy ordering and excellent delivery turnaround. After viewing how the store came about I wanted to support Australian small business and was pleasantly surprised to find items not common in the larger outdoor stores. Being mature aged woman planning a long backpacking pilgrimage, my second so I know what I’m looking for this time. I’m so pleased to have found Toms Outdoors.”
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“Tom's Outdoors in Tumut provides a great stopover for us as we access the great outdoors of the Snowy Mountains Region to find some trout . Tom's is always abreast of trends in equipment and techniques and its a pleasure to spend time at the store before heading on to the lakes rivers and streams.”
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“Just in time for my NZ trip. Thanks to the guys (and girls) at Toms for super quick service and free delivery. I landed 18 trout in 5 days! Must be because my gear came from Toms!”
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“The extra strength at knees and butt attracted me. I look for rocks to sit on when taking a meal break (less chance of ticks) and the abrasion on my previous pants took its toll after 7 years. I also like the extra pockets in the legs (like cargo shorts) - my previous pants didn't have any.”
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“I have made a number of purchases online from Toms Outdoors and every transaction has been seamless, prompt despatch, well packed and excellent communication. Shopping online with Tom's is a pleasure.”
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“Bought a pair of Patagonia Rio Gallegos waders at the recent sale. I couldn’t be happier. Fantastic waders, great price, easy transaction and fast shipping.”
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“Helpful staff and fast delivery. Excellent service.”
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“Outstanding service as usual!”
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“Quick delivery and great product most importantly”
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“Tom's Outdoors are probably the best online shop I've dealt with. The service is awesome and super fast. A big thanks to the crew.”
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“Purchased Patagonia Vest from Toms Outdoors, Great Value, Fast service and good communication. I will always check your stock list first in the future. Thanks”
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“Best honest service about there full of knowledge and helpful advice I’m won over.”
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“Great cup, great service, great information provided, the cup works well keeping hot drinks hot and cool drinks cool, my new travel cup for work or play could highly recommend the bran and the guys from Toms outdoors”
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“Brilliant product's all great quality and a very helpful team, and the online service and delivery is extremely fast and prompt. Always a pleasure to do business with them.”
Helpful Report
“Can’t be any happier with the service I have received from Toms Outdoors. The team of friendly staff are prompt to answer any questions you have with expert advice and they were quick to assist when the sizing of an item I purchased wasn’t quite right. I value good customer service which seems harder and harder to find these days but I can happily say that the Tom’s team put customers first. They value their customers and are willing to help any way they can. Thanks Tom’s Outdoors!”
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“I ordered online and received the products within 2 days. Very happy”
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“Everything is so smooth”
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“Service and postage were extremely quick and a great range of products available on their website.”
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“They stock good products. Ship quickly and even have pretty good support. They even sent a nice card with my last order.”
Helpful Report
tomsoutdoors.com.au is rated 5.0 based on 1,264 reviews