tomsoutdoors.com.au Reviews

Name: tomsoutdoors.com.au
Address: 18 Martin Pl, Tumut, New South Wales
Rating: 4.97

5.0 Rating 1,227 Reviews

100 %

of reviewers recommend tomsoutdoors.com.au

5.0

Based on 1,227 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone

tomsoutdoors.com.au 5 star review on 23rd February 2025

Anonymous

Anonymous // 01/01/2019

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English

“As a first time customer of Tom's Outdoors, I'm impressed with the super prompt service and the Thank you card identifying who took care of my order was a nice touch. I will certainly shop with Tom's again Thanks Jason”

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“Chris and the team are great. Have bought numerous products online including fly fishing gear and clothing. Service is second to none, orders are processed fast and with no fuss. Definitely recommend this shop to anyone interested in high end outdoor gear.”

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“as ordered, prompt delivery”

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“The team at Tom’s deliver service that is second to none, nothing is a hassle and they stock a great range of quality gear from the leading brands.”

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“Always prompt and professional, excellent communication.”

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“I ordered an item online and had the parcel within two days. Very prompt and much appreciated.”

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“Professional service & experienced knowledge of their high quality gear”

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“love the service and the products.”

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“I have been purchasing through Toms for a few years now, the products and service have always been great. Thoroughly recomend them...”

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“Purchased a Patagonia Fjord Flannel online, delivered very timely and an ease to deal with. Thanks Team Tomsoutdoors.com.au”

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“Buying from Tom's is how online shopping should be. Nice and easy to navigate website. Great gear and good prices. Easy check out and super fast delivery.”

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“I live in Brisbane but have a friend who lives just out of Tumut and visit a couple of times each year. A "must stop" is always Tom's Outdoors. They have a great range of camping, backpacking, paddling, fly fishing and outdoor apparel - no junk, just the best gear. And the folks who work in the store are all passionate users - real outdoors people who use the gear and know what works. And helpful and friendly every time.”

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“fast and efficient. love the jacket”

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“Apart from lots of tempting gear and good prices, the service from Gemma, Chris and Kane is personal and outstanding. Always a pleasure to shop there. And their website works!”

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“Thanks for the amazing prompt service and delivery! My snowshoes were posted the day after ordering and only took 4 days to get to me which was wonderful. The order process was simple and staff responded to my order query promptly.”

tomsoutdoors.com.au 5 star review on 5th August 2019

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“Always good service. Happy to take a call and give some solid advice, and if the size is wrong the pre-paid return service is faultless. 5 stars.”

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“Excellent service everytime. Quick to send out and great communication. Great to know you're buying from a bunch of people who actually put the products to use too!”

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“Chris and the team are fantastic to deal with. I always have loads of questions... the advice always helps with my purchases. Returning an item that doesn't fit or similar is a breeze too. Highly recommended!”

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“Super happy with my purchases from Tom's Outdoors! Excellent range of quality outdoor products to suit the novice such as myself, or more experienced hiker / camper / outdoors person. Also fast shipping & overall great customer experience!”

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“The service I've received from Tom's Outdoors to date is great. They have a large range of items that aren't always available on the Australian market at other outlets. Good pricing, prompt shipping including a good returns policy really complete the overall package in my mind.”

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tomsoutdoors.com.au is rated 5.0 based on 1,227 reviews