Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.83

4.8 Rating 1,778 Reviews

98 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,778 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 13th March 2025

218

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and shipping.”

Helpful Report

Posted 1 year ago

“Great wrapping, and boxing. Fast shipping.”

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Posted 1 year ago

“Easy site to navigate. Order process easy too. Order arrived 2 days later. Unfortunately the gasket is too thick, but I found one locally so we're ready for winter.”

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Posted 1 year ago

“glass was exact size needed for my model of wood stove, watched video on line how to install with the new edge gasket, easy fix.”

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Posted 1 year ago

“I was lucky to find your company. The part that I needed was in stock and I received it quickly after it was ordered. I will refer your company to anyone that needs parts for their woodburner. Thanks again Mark Lucas”

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Posted 1 year ago

“I built a custom wood stove from recycled materials and the door is a tug boat port hole that is about 100 years old The glass fit perfect and looks amazing with a fire burning behind it.”

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Posted 1 year ago

“Proper size and fits well”

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Posted 1 year ago

“I justed assembled it I'm happy to have my fire back.”

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Posted 1 year ago

“It's very good and beautiful to see!”

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Posted 1 year ago

“The gentleman who answered the phone was very & knowledgeable. Delivery was prompt and arrived in just a few days as promised. Product fit perfect for our older model stove!”

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Posted 1 year ago

“Fit perfectly”

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Posted 1 year ago

“What a great company to do business with. They gave solid tech support and made my installation a breeze.”

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Posted 1 year ago

“It fits perfectly!!”

Total-Hearth.com 5 star review on 22nd October 2023

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Posted 1 year ago

“The fiberglass rope worked perfectly.”

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Posted 1 year ago

“Great customer service! Quality glass and perfect fit! Good price and this is the second order I. Last few years and satisfied!”

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Posted 1 year ago

“So easy to order and great video on how to replace glass in door. Thanks for the great service.”

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Posted 1 year ago

“The fireplace glass arrived very fast and fit perfect.”

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Posted 1 year ago

“Instillation was very easy and the glass is perfect. It’s nice to be able to see the fire again.”

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Posted 1 year ago

“Excellence. Cut perfectly to fit my batch rocket, I can now see inside to adjust the airflow. What a great deal on ceramic glass. Very pleased.”

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Posted 1 year ago

“Nice glass.Came in very fast. Keep up your good work.”

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Posted 1 year ago

Total-Hearth.com is rated 4.8 based on 1,778 reviews