Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.82

4.8 Rating 2,037 Reviews

96 %

of reviewers recommend Total-Hearth.com

4.8

Based on 2,037 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

Write Your review

Tell us how Total-Hearth.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Total-Hearth.com 5 star review on 12th September 2026

Alene M

Total-Hearth.com 5 star review on 30th January 2026

Zach D

Total-Hearth.com 5 star review on 27th January 2026

Victor E

Total-Hearth.com 5 star review on 20th December 2025

Jessica P

233

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you so much,worked out very well,will be buying more.”

Helpful Report

Posted 1 year ago

“The fireplace glass was cut to the correct size service was very fast delivery excellent would recommend”

Helpful Report

Posted 1 year ago

“I spoke to Kat on several occasions during the process of ordering the new glass. She was friendly and very helpful, and most important, very honest. I have another woodstove and should I need new glass for that one I would absolutely go back to WFG. Excellent company and excellent service reps.”

Helpful Report

Posted 1 year ago

“Fit like a glove”

Helpful Report

Posted 1 year ago

“Good business, prompt service”

Helpful Report

Posted 2 years ago

“Custom cut glass fit Great!!!”

Helpful Report

Posted 2 years ago

“"Woodstove fireplace glass" is one of the very few remaining honest companies that truly like to meet your needs without the frills of upsales and pushy salesmanship that other companies are known for. The customer service has always been knowledgable, helpful and most importantly patient with all my questions. I am a repeat customer and for as long as they are around i will go back to them for all my woodstove parts needs. Thank you Mike and Kat for all your help.”

Helpful Report

Posted 2 years ago

“Easy to order product needed. Fast delivery!”

Helpful Report

Posted 2 years ago

“Wood heat is better than electric heat electric heat is so high”

Helpful Report

Posted 2 years ago

“Delivered as promised, 5 stars”

Helpful Report

Posted 2 years ago

“This made my would stove so attractive. Very easy to install.”

Helpful Report

Posted 2 years ago

“Did me good”

Helpful Report

Posted 2 years ago

“ordered replacement ceramic glass for tent hot stove, want to have in case of any emergency. also ordered extra supplies for free shipping. all went well”

Helpful Report

Posted 2 years ago

“Glass was catalogged with the correct stock number. Shipping was fast and glass fit perfectly. Well satisfied.”

Helpful Report

Posted 2 years ago

“Kat was extremely helpful. I would highly recommend!”

Helpful Report

Posted 2 years ago

“Glass was cut precisely. Fit perfect.”

Helpful Report

Posted 2 years ago

“Excellent customer service, fast shipping! Helped me determine the correct size of glass needed for my wood burning stove - a model number that wouldn’t come up in any google searches. Safe packaging and extra gasket included. Thank you!”

Total-Hearth.com 5 star review on 27th July 2024

Helpful Report

Posted 2 years ago

“Fits perfectly ,thanks have a good day.”

Helpful Report

Posted 2 years ago

“Got here fast looks perfect. Reasonable price. Thanks”

Helpful Report

Posted 2 years ago

“Got the glass Quick and fit perfect.”

Helpful Report

Posted 2 years ago

Total-Hearth.com is rated 4.8 based on 2,037 reviews