Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.82

4.8 Rating 1,873 Reviews

96 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,873 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 14th October 2025

223

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect Fit”

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Posted 1 year ago

“Prompt professional service”

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Posted 1 year ago

“I live in Kentucky and was working on my fireplace insert (aurora) for winter and I broke the glass in the door I looked around here no glass here ? So I got on line and contacted woodstove -fireplace they guided me through the order process & how to install the door glass I emailed a plc.and was set to go they made it he experience so simple arrived really fast Thanks again Kat”

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Posted 1 year ago

“Looks good,glad it was available for my application…”

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Posted 1 year ago

“Exactly what I ordered and seems to very high quality.”

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Posted 1 year ago

“Quick, neat, securely packed, zero hassle perfection.”

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Posted 1 year ago

“Ceramic glass replacement looks good!”

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Posted 1 year ago

“Fast delivery, web site was easy to navigate from my phone and I am technologically challenged.”

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Posted 1 year ago

“On time delivery Fit perfectly Easy to install I will use them again in the future”

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Posted 1 year ago

“Great product fit perfect easy to install”

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Posted 1 year ago

“I wish to take this time to personally to thank your company for the speed & accuracy of the delivery. Was very impressed with the care the glass was packed,Thank You Very Much!”

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Posted 1 year ago

“Fit good, looks outstanding! Have a new wood stove now!!”

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Posted 1 year ago

“Great customer service! Delivery was speedy. Quality glass. I will be using these guys for years to come.”

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Posted 1 year ago

“Ordered it on a Sunday morning and had it by Wednesday. Perfect Fit highly recommend.”

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Posted 1 year ago

“Fits perfect, grateful to find this place”

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Posted 1 year ago

“Absolutely beautiful!! Great products and service!!”

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Posted 1 year ago

“Ceramic glass was delivered in a couple of days. The shipping department was awesome. Called me to verify address. Went the extra mile. Recommend this company they are five star.”

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Posted 1 year ago

“An excellent experience from the very 1st call, to placing my order then to receive the item. Your staff was prompt in taking my call, was extremely helpful in explaining the difference in the type of glass that I may need for my project, placing my order was easy and the item which was packaged safely arrived on time. I am very pleased with your company and ur product. Thank you”

Total-Hearth.com 5 star review on 10th December 2023

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Posted 1 year ago

“Glass fit perfectly”

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Posted 1 year ago

“Fit was perfect on a 40 year old beautiful heat machine”

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Posted 1 year ago

Total-Hearth.com is rated 4.8 based on 1,873 reviews