Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.82

4.8 Rating 1,989 Reviews

95 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,989 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 30th January 2026

Zach D

Total-Hearth.com 5 star review on 27th January 2026

Victor E

Total-Hearth.com 5 star review on 20th December 2025

Jessica P

231

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the new glass. Delivery was faster than expected. Very satisfied customer.”

Helpful Report

Posted 2 years ago

“Everything fit perfect and worked out good so far so good. Would order again from your company.”

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Posted 2 years ago

“Very satisfied, ordered the wrong part, and Mike was excellent to cotact me about it,and set me on the right trac, Thanks”

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Posted 2 years ago

“The replacement glass was the perfect fit for my old stove. It arrived safely packed and within a few days. I was very impressed. Gord”

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Posted 2 years ago

“Glass fit perfectly, working great”

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Posted 2 years ago

“My glass arrived 3 days sooner than shipping expected. Excellent fast service”

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Posted 2 years ago

“I ordered the wrong piece of glass the first time, and still they made the process of replacing my stove door glass easy, fast, and convenient. Cat was a real rockstar and super helpful. New glass is very well finished. Great product. Like having a new stove. Many thanks!”

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Posted 2 years ago

“So nice to be able to see the good, that's my favorite part!”

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Posted 2 years ago

“I needed a new fan thermostat for my Buck wood stove. Ordering was easy, and shipping was fast. 👍”

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Posted 2 years ago

“Great place to do business with. Purchased a replacement glass and rope for my stove. Paid for two day shipping. Came on time. Ordered another glass without two day shipping and they, on their own, shipped it two day shipping. Couldn’t believe it. Only place I will order from for my wood stove needs.”

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Posted 2 years ago

“The staff were super helpful in identifying my stove. The glass was a perfect fit and super easy to install.”

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Posted 2 years ago

“Thank You very Much for your quick, excellent service. Just What I needed...”

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Posted 2 years ago

“It’s awesome thank you it fit right in”

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Posted 2 years ago

“Like new again”

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Posted 2 years ago

“Great product. Quick service. Thanks!”

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Posted 2 years ago

“Very courteous customer service representative I dealt with. My items were received in a very timely fashion. Not to mention, my special order cut of glass fit great.”

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Posted 2 years ago

“Our glass fit perfectly and looks great! Thank you!”

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Posted 2 years ago

“Our glass broke in our wood stove. We ordered new glass from this company and received our replacement glass very quickly!! It arrived in perfect condition, was easy to install and is working wonderfully! Would highly recommend this company and will definitely use them again!”

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Posted 2 years ago

“Easy to install and works perfectly. Took about 30 minutes to remove the bad and install the new assembly. Old rusty one and the new one installed pics attached”

Total-Hearth.com 5 star review on 2nd February 2024

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Posted 2 years ago

“Fit perfectly”

Helpful Report

Posted 2 years ago

Total-Hearth.com is rated 4.8 based on 1,989 reviews