Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.82

4.8 Rating 1,873 Reviews

96 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,873 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 14th October 2025

223

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautifully, thanks”

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Posted 2 years ago

“It works”

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Posted 2 years ago

“Great service, quick delivery.”

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Posted 2 years ago

“I am skeptical of ordering online so I called and they actually had human representatives whom walked me through what I needed for our stove. Very happy customer!”

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Posted 2 years ago

“The glass came quickly and fit perfectly. Got the stove working immediately.”

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Posted 2 years ago

“Great service and shipping.”

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Posted 2 years ago

“Great wrapping, and boxing. Fast shipping.”

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Posted 2 years ago

“Easy site to navigate. Order process easy too. Order arrived 2 days later. Unfortunately the gasket is too thick, but I found one locally so we're ready for winter.”

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Posted 2 years ago

“glass was exact size needed for my model of wood stove, watched video on line how to install with the new edge gasket, easy fix.”

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Posted 2 years ago

“I was lucky to find your company. The part that I needed was in stock and I received it quickly after it was ordered. I will refer your company to anyone that needs parts for their woodburner. Thanks again Mark Lucas”

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Posted 2 years ago

“I built a custom wood stove from recycled materials and the door is a tug boat port hole that is about 100 years old The glass fit perfect and looks amazing with a fire burning behind it.”

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Posted 2 years ago

“Proper size and fits well”

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Posted 2 years ago

“I justed assembled it I'm happy to have my fire back.”

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Posted 2 years ago

“It's very good and beautiful to see!”

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Posted 2 years ago

“The gentleman who answered the phone was very & knowledgeable. Delivery was prompt and arrived in just a few days as promised. Product fit perfect for our older model stove!”

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Posted 2 years ago

“Fit perfectly”

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Posted 2 years ago

“What a great company to do business with. They gave solid tech support and made my installation a breeze.”

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Posted 2 years ago

“It fits perfectly!!”

Total-Hearth.com 5 star review on 22nd October 2023

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Posted 2 years ago

“The fiberglass rope worked perfectly.”

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Posted 2 years ago

“Great customer service! Quality glass and perfect fit! Good price and this is the second order I. Last few years and satisfied!”

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Posted 2 years ago

Total-Hearth.com is rated 4.8 based on 1,873 reviews