Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.81

4.8 Rating 1,996 Reviews

95 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,996 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 30th January 2026

Zach D

Total-Hearth.com 5 star review on 27th January 2026

Victor E

Total-Hearth.com 5 star review on 20th December 2025

Jessica P

231

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item came as described and works as it should!”

Helpful Report

Posted 2 years ago

“I ordered a glass replacement for my fireplace door that I broke and it fitted very well. And it was delivered in a timely fashion it had arrived before I knew that it was in the house. Thanks”

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Posted 2 years ago

“Great customer service!”

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Posted 2 years ago

“Speedy shipping, well packaged, easy to replace broken glass in my woodstove. Thank you!!”

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Posted 2 years ago

“Finding what we needed was easy and fast. The price was better than competitors by a good amount. The glass arrived days in earlier than it was suppose to so we could start using the stove again! Great quality and simple install, would recommend and buy here again!”

Helpful Report

Posted 2 years ago

“Short instructions for gluing in the door gasket would've saved another shipment. The first one was flattened and I may have been able to make it round and glue in narrow side down if I'd appreciated it wasn't going to work flat ways. But a new one was shipped immediately, and both arrived in a day of two - amazing service.”

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Posted 2 years ago

“Fabulous customer service, informative, knowledgeable, great to work with & all parts shipped out the same day!”

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Posted 2 years ago

“perfect fit!”

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Posted 2 years ago

“The service was awesome, the quality of glass superb, and the fast shipping flawless. 5 stars.”

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Posted 2 years ago

“Very helpful, with great accurate information..”

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Posted 2 years ago

“This store had a door gasket 3/4" in diameter, which turned out to be just what we needed!!”

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Posted 2 years ago

“Glass arrived safely packaged, install was easy. Quite well pleased. Contacted help for a few questions and received a timely response. Thanks !”

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Posted 2 years ago

“Perfect fit for the replacement glass for my fireplace panel.”

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Posted 2 years ago

“Fast service. Excellent product.”

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Posted 2 years ago

“Thank you for sending our very needed iitem faster than we thought.”

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Posted 2 years ago

“Great product! Knowledgeable staff and very fast shipping! I called and had a question and my phone call was answered immediately and all my questions were answered and then some.”

Total-Hearth.com 5 star review on 23rd December 2023

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Posted 2 years ago

“We love the new glass. It's so clear and bright. Thank you for your help and assistance with our purchase. You were amaning.”

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Posted 2 years ago

“Just a rectangular piece, shipped fast packaging was excellent. Ordering was super easy on the site. Have already recommended to my friends with fireplaces!”

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Posted 2 years ago

“Very quick service, glass was well packaged quite happy with the product and service. The only problem was 40 years of rust on the retainer screws”

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Posted 2 years ago

“Delivered on time, and fit perfectly, thank you.”

Helpful Report

Posted 2 years ago

Total-Hearth.com is rated 4.8 based on 1,996 reviews