Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.82

4.8 Rating 1,989 Reviews

95 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,989 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 30th January 2026

Zach D

Total-Hearth.com 5 star review on 27th January 2026

Victor E

Total-Hearth.com 5 star review on 20th December 2025

Jessica P

231

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabulous customer service, informative, knowledgeable, great to work with & all parts shipped out the same day!”

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Posted 2 years ago

“perfect fit!”

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Posted 2 years ago

“The service was awesome, the quality of glass superb, and the fast shipping flawless. 5 stars.”

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Posted 2 years ago

“Very helpful, with great accurate information..”

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Posted 2 years ago

“This store had a door gasket 3/4" in diameter, which turned out to be just what we needed!!”

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Posted 2 years ago

“Glass arrived safely packaged, install was easy. Quite well pleased. Contacted help for a few questions and received a timely response. Thanks !”

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Posted 2 years ago

“Perfect fit for the replacement glass for my fireplace panel.”

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Posted 2 years ago

“Fast service. Excellent product.”

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Posted 2 years ago

“Thank you for sending our very needed iitem faster than we thought.”

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Posted 2 years ago

“Great product! Knowledgeable staff and very fast shipping! I called and had a question and my phone call was answered immediately and all my questions were answered and then some.”

Total-Hearth.com 5 star review on 23rd December 2023

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Posted 2 years ago

“We love the new glass. It's so clear and bright. Thank you for your help and assistance with our purchase. You were amaning.”

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Posted 2 years ago

“Just a rectangular piece, shipped fast packaging was excellent. Ordering was super easy on the site. Have already recommended to my friends with fireplaces!”

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Posted 2 years ago

“Very quick service, glass was well packaged quite happy with the product and service. The only problem was 40 years of rust on the retainer screws”

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Posted 2 years ago

“Delivered on time, and fit perfectly, thank you.”

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Posted 2 years ago

“The stove door glass we purchased came quick, fits absolutely perfect and is so clear we think there isn't even glass in the door. So thankful to have found your product and the website was easy to navigate.”

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Posted 2 years ago

“I needed to replace the glass on a vermont castings winterwarm door. It was very easy after I watched the a helpful video that was provided by woodstove fireplace glass”

Total-Hearth.com 5 star review on 21st December 2023

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Posted 2 years ago

“Fast service”

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Posted 2 years ago

“The glass was delivered quickly and was very easy to install”

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Posted 2 years ago

“Service was outstanding. The shipping was very quick that helped me on the phone was great. I cannot speak more highly about this business.”

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Posted 2 years ago

“Thank you for your quality products they fit perfect and your advice very helpful”

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Posted 2 years ago

Total-Hearth.com is rated 4.8 based on 1,989 reviews