Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.83

4.8 Rating 1,778 Reviews

98 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,778 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 13th March 2025

218

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I will be ordering again. Nice People, Great Service”

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Posted 2 years ago

“Exactly what I needed, and received it sooner than promised.”

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Posted 2 years ago

“It serves its purpose as expected, although a little pricy.”

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Posted 2 years ago

“Placed my custom glass order in the morning and it was cut & shipped the SAME DAY. I replaced my old, dirty cracked glass with the custom piece I got from these guys and it made a world of difference in the ambience and performance of the stove. The glass was packaged very carefully, and even included enough paper inside to re-light the stove after replacing the glass. Couldn’t be happier with this store. 11/10.”

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Posted 2 years ago

“Very easy to install! No problems, and it arrived quickly”

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Posted 2 years ago

“Perfect fit. Well packaged.”

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Posted 2 years ago

“Only needed a replacement pane but it fit perfectly”

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Posted 2 years ago

“Perfect fit got hear in one piece thanks”

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Posted 2 years ago

“Good service. Great product. Fast shipping.”

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Posted 2 years ago

“Slightly smaller than OEM, but good fit. Perfect replacement.”

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Posted 2 years ago

“It came directly as we needed it. It was exactly the dimensions we ordered.”

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Posted 2 years ago

“Glass was just what I needed for an old Fisher Grandma bear plus it was a great price compared to having it cut somewhere else. Fast turn around from the time I ordered.”

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Posted 2 years ago

“Great customer service, and very quick shipping. A perfect fit and we have our stove and working great.”

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Posted 2 years ago

“Perfect fit installed easily he”

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Posted 2 years ago

“Had the exact replacement part needed for my Jotul stove. Very fast shipping, well packaged and good pricing. Will definitely use again for stove/fireplace parts”

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Posted 2 years ago

“Super knowledgeable, helpful and incredibly super-fast shipping. Had exactly the glass I needed for my woodstove that no where in my local area stocked. Could not be happier. HIGHLY recommend.”

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Posted 2 years ago

“Easy to order. Glass was packaged well and shipped quickly. It's nice to have our wood stove back up and running!”

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Posted 2 years ago

“Smooth transaction. Glass fit perfectly. Quick arrival!”

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Posted 2 years ago

“A+”

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Posted 2 years ago

“The glass was perfect! My only suggestion is the automatically generated message when you place your order with an expected delivery date.”

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Posted 2 years ago

Total-Hearth.com is rated 4.8 based on 1,778 reviews