Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.81

4.8 Rating 1,996 Reviews

95 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,996 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 30th January 2026

Zach D

Total-Hearth.com 5 star review on 27th January 2026

Victor E

Total-Hearth.com 5 star review on 20th December 2025

Jessica P

231

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product. Quick service. Thanks!”

Helpful Report

Posted 2 years ago

“Very courteous customer service representative I dealt with. My items were received in a very timely fashion. Not to mention, my special order cut of glass fit great.”

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Posted 2 years ago

“Our glass fit perfectly and looks great! Thank you!”

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Posted 2 years ago

“Our glass broke in our wood stove. We ordered new glass from this company and received our replacement glass very quickly!! It arrived in perfect condition, was easy to install and is working wonderfully! Would highly recommend this company and will definitely use them again!”

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Posted 2 years ago

“Easy to install and works perfectly. Took about 30 minutes to remove the bad and install the new assembly. Old rusty one and the new one installed pics attached”

Total-Hearth.com 5 star review on 2nd February 2024

Helpful Report

Posted 2 years ago

“Fit perfectly”

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Posted 2 years ago

“It came to my house in perfect condition, the perfect shape, would definitely use again”

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Posted 2 years ago

“Great service. I rarely rate service, but this was the best I could have expected. It was received in a timely manner, too! Thanks!”

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Posted 2 years ago

“perfect fit.”

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Posted 2 years ago

“Received, just as described, I ordered two glass panels. I was afraid they would not survive shipping but they were packed very well.”

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Posted 2 years ago

“We received the glass in a timely matter!! Glass was perfect and were a happy customer!! 😊”

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Posted 2 years ago

“My order was correct, packaged excellent as it was glass. Arrived on time. Very satisfied.”

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Posted 2 years ago

“Everything as advertized fit was perfect”

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Posted 2 years ago

“Fits perfect”

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Posted 2 years ago

“You folks are the best”

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Posted 2 years ago

“It fit perfectly and preformes great. No complaints. Thanks.”

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Posted 2 years ago

“Excellent product, excellent Customer Service!”

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Posted 2 years ago

“Very knowledgeable. Fast service. Helpful advice. Would recommend!”

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Posted 2 years ago

“All items were a perfect fit. Fireplace is working great..”

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Posted 2 years ago

“Perfect fit and arrived quickly”

Helpful Report

Posted 2 years ago

Total-Hearth.com is rated 4.8 based on 1,996 reviews