Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.81

4.8 Rating 1,996 Reviews

95 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,996 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 30th January 2026

Zach D

Total-Hearth.com 5 star review on 27th January 2026

Victor E

Total-Hearth.com 5 star review on 20th December 2025

Jessica P

231

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service good people to deal with I will spread the word”

Helpful Report

Posted 4 years ago

“Fantastic, rapid ordering and shipping! In less than two hours from placing my order and my replacement glass was shipped! The glass arrived in a well packed box and in perfect condition! I couldn't be more pleased!”

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Posted 4 years ago

“My glass was shipped the same day I placed my order and received it 2 days later. Great quality ceramic glass with more than enough gasket… Very pleased thanks”

Total-Hearth.com 5 star review on 29th January 2022

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Posted 4 years ago

“From the time I talked to Mike on the phone and he helped me with what glass I needed until it arrived 46 hours. Amazing. Perfect customer service. A rare find these days. A huge recommendation from us. THANK YOU.”

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Posted 4 years ago

“My package arrived early!!! It came with installation instructions and was exactly what I ordered. I heat my house with wood and my glass was cracked and ready to fall apart. The new one came before that could happen. The stove looks like it did when I bought it.”

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Posted 4 years ago

“That one I needed really fast !”

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Posted 4 years ago

“Bought a back-up glass panel for my Vermont Castings Winter Warm Small fireplace insert...using the fireplace a lot up here in the Berkshire Mountains... Superfast arrival, great support over the phone, and of course incredible value... Now when I get back to entertaining, my guests can “kiss my glass” anytime they want...many thanks to all associates! Paul “Bunion””

Total-Hearth.com 5 star review on 28th January 2022

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Posted 4 years ago

“fast service perfectfitment!!!!!”

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Posted 4 years ago

“Excellent customer service and speedy delivery. Very satisfied. Thank you.”

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Posted 4 years ago

“My order was received fast and the glass was a perfect fit. Good service”

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Posted 4 years ago

“I broke my glass on Sunday. I called on Monday. The glass came in Wednesday!!!!! It was the perfect size, everything fit perfectly back together perfectly. It was just perfect!! 👍🏼😍❤️”

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Posted 4 years ago

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Posted 4 years ago

“Great product. Great service. Fit was great. Finish as well”

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Posted 4 years ago

“The glass was shipped quickly and fit perfectly in my stove.”

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Posted 4 years ago

“Fantastic!”

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Posted 4 years ago

“Glass came out when promised and fit in perfectly. So happy to have our stove back quickly in the winter season : )”

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Posted 4 years ago

“Super simple and fast delivery. Thank you!”

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Posted 4 years ago

“The glass was the right size and works great in our Fisher woodstove.”

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Posted 4 years ago

“The replacement glass was perfect and easy to install.”

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Posted 4 years ago

“Prompt service”

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Posted 4 years ago

Total-Hearth.com is rated 4.8 based on 1,996 reviews