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Total-Hearth.com Reviews

4.8 Rating 1,917 Reviews
96 %
of reviewers recommend Total-Hearth.com
Company Reviews Product Reviews
373
 Questions Metrics Info
4.8
Based on 1,917 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Total-Hearth.com Reviews

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

Write Your review

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Larry G
Verified Buyer
“Good part!”
Helpful Report
Posted 4 years ago
Stacy F
Verified Buyer
“I was very impressed how fast I received the order of my replacement glass for my stove door. Stove is back in action.”
Helpful Report
Posted 4 years ago
Diana H
Verified Buyer
“Perfect !”
Helpful Report
Posted 4 years ago
Jack H
Verified Buyer
“Glass for door arrived on time and performs just like the glass for a door should.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Quick service”
Helpful Report
Posted 4 years ago
Boone M
Verified Reviewer
“The only reason I didn't rate my experience "Perfect" was because it wasn't a choice. I received my replacement glass one day earlier than promised. It was exactly what I needed/ordered. It was well-packaged, and when I ordered it, the person on the other end of the phone was professional, courteous, and knowledgeable. Thanks for the excellent service!!! -boone”
Helpful Report
Posted 4 years ago
Ken S
Verified Buyer
“Bought new glass for my Defiant Encore - good price and very fast delivery. I’m happy!”
Helpful Report
Posted 4 years ago
Denise D
Verified Buyer
“The glass for our coal stove arrived quickly and it’s beautiful to see the fire again! I would purchase again in a heartbeat from this company.”
Helpful Report
Posted 4 years ago
Ross B
Verified Buyer
“Does all the things fireplace glass is supposed to do.”
Helpful Report
Posted 4 years ago
Casper B
Verified Buyer
“easy to order, prompt delivery as advertised”
Helpful Report
Posted 4 years ago
Josh S
Verified Buyer
“Great company. Mike was super helpful in helping me replace the glass on my Jotul. Wonderful to be able to see the flames, vividly. Installation was super easy. Very happy with this company!”
Helpful Report
Posted 4 years ago
Brett S
Verified Buyer
“Fast shipping, replacement was a perfect fit. Also, tutorial video on YouTube helped. Thanks”
Helpful Report
Posted 4 years ago
Steven F
Verified Buyer
“I found woodstove fireplace glass online. My Harmon Woodleaf stove had broken glass. I compared prices, shipping and ease of using the website to others. I found Woodstove FIreplace to be a far better price. Their site was easy to navigate. My product arrived in four days well packaged and intact. I am pleased with the entire process. The quality of the glass exceeded my expectations.”
Helpful Report
Posted 4 years ago
Wayne W
Verified Buyer
“Ordered this on Christmas day which was on Saturday, came to the house 3 working days later. The stove glass has a radius cut on top, and it fits the radius opening in the cast iron door perfectly, Thank you to all that made this happen!”
Helpful Report
Posted 4 years ago
Benjamin M
Verified Buyer
“Does the job, arrived fast, and was the right replacement Thank you”
Helpful Report
Posted 4 years ago
Kevin K
Verified Buyer
“Great service !”
Helpful Report
Posted 4 years ago
Jason H
Verified Buyer
“Fit perfect in my old Country Flame unit. Be sure you order the gasket with it. I replaced my mounting bolts with stainless but wasnt able to find replacement tabs.”
Helpful Report
Posted 4 years ago
Scott M
Verified Buyer
“Thanks for the good speedy service I will use you again,Nice doing business with you thanks again”
Helpful Report
Posted 4 years ago
Matthew B
Verified Buyer
“Thank you for the quick delivery.”
Helpful Report
Posted 4 years ago
Jose B
Verified Buyer
“The glass arrived intact along with other items I order and basic instructions. The glass has nice beveled edges so no fear of cutting yourself. It does not appear to just be a slab of glass just shipped out as it has a professional stamp of sort etched into the glass.”
Helpful Report
Posted 4 years ago
Total-Hearth.com is rated 4.8 based on 1,917 reviews
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