Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.82

4.8 Rating 1,875 Reviews

96 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,875 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 14th October 2025

223

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fit perfect in my old Country Flame unit. Be sure you order the gasket with it. I replaced my mounting bolts with stainless but wasnt able to find replacement tabs.”

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Posted 3 years ago

“Thanks for the good speedy service I will use you again,Nice doing business with you thanks again”

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Posted 3 years ago

“Thank you for the quick delivery.”

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Posted 3 years ago

“The glass arrived intact along with other items I order and basic instructions. The glass has nice beveled edges so no fear of cutting yourself. It does not appear to just be a slab of glass just shipped out as it has a professional stamp of sort etched into the glass.”

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Posted 3 years ago

“Searched Google for glass and found this company to be the most reasonably priced with exceptionally fast service. Everything went well. Would buy from them again. They deserve five stars plus.”

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Posted 3 years ago

“Thanks to you this old Arrow 1800A is all fired up🔥 and going strong! Thanks for stocking parts for the excellent old wood stoves!”

Total-Hearth.com 5 star review on 14th January 2022

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Posted 3 years ago

“Was easy to install would like to send a picture”

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Posted 3 years ago

“Great product, speedy service. The new glass fits better than the original - it's like I have a new stove. 5/5 would recommend”

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Posted 3 years ago

“My wood stove glass broke on Christmas morning this year. I had replaced it locally last time, paid an arm and a leg for it. Found this place on line. They had it in stock 3 days later I was up and running at 1/3 the cost. Bought new gaskets at same time. Great service & price.”

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Posted 3 years ago

“Thank you for the fast delivery of a perfect fitting, high quality piece of ceramic glass!”

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Posted 3 years ago

“Thanks! Glass fits and I got the product quickly.”

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Posted 3 years ago

“Great fit, fast service, thanks”

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Posted 3 years ago

“Excellent service. Had researched what was needed and ordered (replacement glass). Package arrived within 2 days, smartly packed and fit exactly. Thank you for the excellent service - I will be using you for any future needs.”

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Posted 3 years ago

“Fast shipping and everything was included!”

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Posted 3 years ago

“Mike was amazing! He took the time to make sure that the part that we needed was in stock and was accurate measurements. We expected at least two weeks before we could use our stove again but the order came within 3 days -just in time for a cold cold snap. Thanks so much for your excellent customer service and lightening fast turn-around Mike! We would highly reccomend you to anyone looking for woodstove/fireplace glass and will definitely re-order if/when needed! Thanks again!”

Total-Hearth.com 5 star review on 11th January 2022

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Posted 3 years ago

“Great service when I needed it the most Thanks”

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Posted 3 years ago

“Glass looks good, I think it would be more convenient if you included the gasket tape with the glass. Seems harder to find accessories for wood stoves these days.”

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Posted 3 years ago

The gasket is available, there is a box that you check off if you wish to add it to your order.

Posted 3 years ago

“Great quality, super fast order processing (even during the holidays). Glass was easy to install and looks great!”

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Posted 3 years ago

“Arrived fast. Fit perfect. Looks amazing. Would buy from again just hope it’s no time soon”

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Posted 3 years ago

“Custom cut exactly as ordered.”

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Posted 3 years ago

Total-Hearth.com is rated 4.8 based on 1,875 reviews