Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.82

4.8 Rating 1,875 Reviews

96 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,875 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

Write Your review

Tell us how Total-Hearth.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Total-Hearth.com 5 star review on 14th October 2025

223

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast service. Quality part.”

Helpful Report

Posted 4 years ago

“Great service! Thank you, ordering was easy and glass came quickly in time for cold, cold weather!”

Helpful Report

Posted 4 years ago

“Excellent customer service. Would deal with again.”

Helpful Report

Posted 4 years ago

“Perfect fit for replacement glass on my vigilant”

Helpful Report

Posted 4 years ago

“The glass I ordered for my buck stove was exactly the right size also it came with the gasket to put around the glass. I am very satisfied with my purchase and will always buy from Woodstove Fireplace Glass. Joey”

Helpful Report

Posted 4 years ago

“Was easy to find the glass we needed, it was sent quick and packed well so it wouldn’t break. Every thing we ordered with it came.”

Helpful Report

Posted 4 years ago

“Arrived quickly, and installed easily.”

Helpful Report

Posted 4 years ago

“Perfect”

Helpful Report

Posted 4 years ago

“The new glass was a perfect fit. The packaging ensured it arrived safely in one piece and delivery was super quick. Very nice transaction and I definitely recommend using this company to anyone needing replacement glass for a wood stove.”

Helpful Report

Posted 4 years ago

“Gd quality”

Helpful Report

Posted 4 years ago

“Perfect fit, looks great.”

Helpful Report

Posted 4 years ago

“This company gives the best customer service. I've been trying to find the right gasket for my old Earth Stove. Josiah and Mike tried so hard to find what I needed, but it's an oddball gasket. They're still my go-to for everything else I need for my old woodstove. Thanks, guys!”

Helpful Report

Posted 4 years ago

“The fit was perfect and it arrived much quicker than I expected. Y'all are now my go to rescuers as a first time wood stove owner!”

Total-Hearth.com 5 star review on 8th February 2021

Helpful Report

Posted 4 years ago

Great to hear! Glad we could help you get your stove up and going again!

Posted 4 years ago

“Great price, fast shipping, and a perfect fit!”

Helpful Report

Posted 4 years ago

“Great service. Glass was exactly as ordered. Thanks, Steve”

Helpful Report

Posted 4 years ago

“Glass fit perfectly,gaskets and rope as well very satisfied,delivered within 2 days.”

Helpful Report

Posted 4 years ago

“The dimensions of the glass were perfect. Not only that, but they shipped the product 20 mins after I placed the order and it was here 4 days later!!”

Helpful Report

Posted 4 years ago

“Great fit”

Helpful Report

Posted 4 years ago

“great service and price. exact fit”

Helpful Report

Posted 4 years ago

“Very reliable team and great service Aslo friendly thank you you so much Woodstove fireplace !!!”

Helpful Report

Posted 4 years ago

Total-Hearth.com is rated 4.8 based on 1,875 reviews