Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.81

4.8 Rating 1,996 Reviews

95 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,996 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 30th January 2026

Zach D

Total-Hearth.com 5 star review on 27th January 2026

Victor E

Total-Hearth.com 5 star review on 20th December 2025

Jessica P

231

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The new gasket for the door and the cement worked perfectly!”

Helpful Report

Posted 4 years ago

“I rebuilt old wood stoves and sale them and have found your glass door window prices always to be fair. The shipping is always fast which helps me to get the stove on the market. Thanks for the great service.”

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Posted 4 years ago

“Love it and was easy to put it in”

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Posted 4 years ago

“Bought it for my father in law. Looks and works great. Easy to install.”

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Posted 4 years ago

“Quite attractive. The previous glazing was da translucent ceramic glass, and the full transparency of this looks much better. Installation was a breeze with the gasket supplied., and after a thorough cleaning and repaint of the door assembly. Pretty great for a thirty-some year old stove. No fire, yet, as I must finish painting the rest of the base, and 90 degree weather is not conducive for the high output of this AllNighter. Thanks!”

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Posted 4 years ago

“Really excellent service, the large sheet of mica arrived quickly and was well packaged with good installation tips! I couldn’t be happier and will definitely be using this great company again!”

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Posted 4 years ago

“Outstanding people to do business with”

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Posted 4 years ago

“GREAT SERVICE AND FAST DELIVERY”

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Posted 4 years ago

“Exactly what I ordered and needed. Helpful salesman got me the right glass for my fireplace. Thank you!”

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Posted 4 years ago

“Quick, friendly and knowledgeable people. The glass fit and performance are excellent.”

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Posted 4 years ago

“With it being in the 90s temp wise we haven't tried the fire. But the items arrived very quickly. And fit perfect. Staff was efficient when ordering.”

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Posted 4 years ago

“Easy to order! Fair prices! Fast delivery! Perfect fit! I have used them before and will continue to use this company. Highly recommended! First Class Hearth Service”

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Posted 4 years ago

“Did right by us.”

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Posted 4 years ago

“best customer service i have ever had!”

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Posted 4 years ago

“Outstanding customer service! Wonderful response time and patience with helping get my order exactly correct! Such a breeze of fresh air in this day and age.”

Total-Hearth.com 5 star review on 21st June 2021

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Posted 4 years ago

“Perfect Fit easy to install Easy instructions very sturdy like it's going to last a long long time thank you for making it easy”

Total-Hearth.com 5 star review on 14th June 2021

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Posted 4 years ago

“The glass fit perfectly. Will not have a fire before November.”

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Posted 4 years ago

“Ordered a new glass for our Woodstock. It came in to us quickly and packaged very well. Price wise was awesome.”

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Posted 4 years ago

“the price was the cheapest out of three other places that i checked. one place was only a couple dollars higher but since i've never done any business with any of them i naturally went with the lowest price. and although i've been a Kentucky resident for 20 years now, i was born and raised in the Great Pacific Northwest, which this fire place provider was in Washington State, close enough :) Joshua was the person that helped me and took the order. the glass was cut to a perfect fit and delivered within three to four days! I will use Woodstove Fireplace Glass for my future woodstove/fireplace needs. thanks Josh ;)”

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Posted 4 years ago

“Great product!”

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Posted 4 years ago

Total-Hearth.com is rated 4.8 based on 1,996 reviews