Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.82

4.8 Rating 1,875 Reviews

96 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,875 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 14th October 2025

223

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful, friendly, professional and fast service.”

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Posted 4 years ago

“Perfect Thank You!”

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Posted 4 years ago

“I am very satisfied with the fireplace glass price and the quick delivery. Thanks”

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Posted 4 years ago

“I bought the glass as a spare part. It came safely packed, and it came promptly. Had my old glass been broken your business would have saved me days of heartburn. We get a big fraction of our winter heat from our stove. Your advice about hand the tightening of the screws is appreciated will be observed. Matt Hannon”

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Posted 4 years ago

“Our woodstove front glass cracked during a series of really cold days. They got the replacement to us quickly.”

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Posted 4 years ago

“Glass fit perfectly. Shipping was quick.”

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Posted 4 years ago

“Quick service; good product arrived in perfect condition.”

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Posted 4 years ago

“Pretty easy to install with great service. Thanks! I will recommend to friends.”

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Posted 4 years ago

“The glass went in easily and we are enjoying the view!”

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Posted 4 years ago

“The gentleman who helped me was very knowledgeable.”

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Posted 4 years ago

“I was very pleased with the service I got from the moment these guys said "Hello" to watching the video to learn how to install the glass! This was honestly a really good experience - for a 67 year old woman ordering and installing a glass that fits perfect!”

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Posted 4 years ago

“Very fast friendly service. Will definitely use again in the future”

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Posted 4 years ago

“Glass was proper fit for my Jotul stove. Shipping was virtually overnight (with some added shipping charges). I was back in business here in Wisconsin during our latest deep freeze. Thanks for your quick tesponse!!!!”

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Posted 4 years ago

“Mike was very friendly and helpful and he had the exact glass I needed!”

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Posted 4 years ago

“Personable, personalized service! I ordered the wrong sized glass, and a new one was ordered without delay. I even got tech help to install it. I wish more companies were like this one.”

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Posted 4 years ago

“Really nice looking glass. Great service.”

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Posted 4 years ago

“We needed a specific size piece of glass for a side panel on an older wood stove. We received the item and special tape within a week. Easy for us to apply and works perfect. I highly recommend this company!”

Total-Hearth.com 5 star review on 22nd February 2021

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Posted 4 years ago

Thanks for the kind review! Your stove looks great!

Posted 4 years ago

“Fits as it should”

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Posted 4 years ago

“I cracked the glass on my Lopi 1220 wood stove. I ordered an OEM glass, It was in stock and the order shipped the next day. It arrived well packaged and ready to be installed. I did order the glass tape kit, but really when I too the old glass out a I realized that maybe the tape wasn’t what I needed on the glass. Tbh, I probably needed 25% of the tape, I mention this, because it’s great they have the “suggested tape” there when you check out, it migh not be exactly what your glass needs to install. Otherwise great, fast service. And oils definitely order again if I can’t source locally.”

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Posted 4 years ago

Great to hear ordering and installing the glass went well! We always love getting to see the glass in its new home.

Posted 4 years ago

“Quick shipment, good price, perfect, can't ask for more.”

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Posted 4 years ago

Total-Hearth.com is rated 4.8 based on 1,875 reviews