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Total-Hearth.com Reviews

4.8 Rating 1,917 Reviews
96 %
of reviewers recommend Total-Hearth.com
Company Reviews Product Reviews
373
 Questions Metrics Info
4.8
Based on 1,917 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Total-Hearth.com Reviews

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

Write Your review

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
William B
Verified Buyer
“Customer Service Team is Excellent! Glass was received broken but the Customer Service Team were a tremendous help taking care of it and sending a new piece. I won't hesitate to do business with Woodstove Fireplace Glass again in the future!”
Helpful Report
Posted 3 years ago
Edwin
Verified Buyer
“very good service”
Helpful Report
Posted 3 years ago
Benjamin
Verified Buyer
“Excellent glass. Fit perfectly and it is crystal clear. Looks like it will last a long time.”
Helpful Report
Posted 3 years ago
Kyle
Verified Buyer
“great fit awesome look”
Helpful Report
Posted 3 years ago
Cliff I
Unverified Reviewer
“What a great experience! The woman on the phone was friendly and knowledgeable. I ordered an exact size of OEM glass (amber) for my older Vermont Castings Reliance heater. The order came quickly, was packed well, and the size was perfect. The new gasket was made of quality material, with adhesive for easy installation. It's so nice to have a clean and clear view into our fireplace again! Thanks very much!!!”
Helpful Report
Posted 3 years ago
Terrel
Verified Buyer
“The person who I spoke with was wonderful. She looked up a previous order so that I could order to same item and it was shipped the next day. Great customer service.”
Helpful Report
Posted 3 years ago
John
Verified Buyer
“So glad to have found this company. Didn't think I would ever find replacement glasses for our old Sierra, but these guys had them.”
Helpful Report
Posted 3 years ago
Paige P
Verified Buyer
“Not only was the shipping super fast, but the product was cut exactly how we needed it!”
Helpful Report
Posted 3 years ago
Layne B
Verified Buyer
“I ordered the incorrect size the first time, returned it and was immediately credited on my credit card. Great service.”
Helpful Report
Posted 3 years ago
Scott
Verified Buyer
“You already know! Thank you 🙏🏽”
Helpful Report
Posted 3 years ago
Rocco
Verified Buyer
“Was exactly as I needed for my fireplace very easy install”
Helpful Report
Posted 3 years ago
Kevin
Verified Buyer
“Great,Satisfied”
Helpful Report
Posted 3 years ago
Belle A
Verified Buyer
“Fast service and clear communication!”
Helpful Report
Posted 3 years ago
Stacey G
Verified Buyer
“Everything worked perfect to fix our stove glass”
Helpful Report
Posted 3 years ago
Tim
Verified Buyer
“We were very impressed with the product and customer service! Would definitely come back here for any fireplace needs!”
Helpful Report
Posted 3 years ago
Robert
Verified Buyer
“Great customer service, first order came in damaged, had a replacement in 2 days, Awesome thank you!”
Helpful Report
Posted 3 years ago
James
Verified Buyer
“Great product at an affordable price and easy installation!”
Helpful Report
Posted 3 years ago
Andrew
Verified Buyer
“Glass was great unfortunately it cracked first time i lit the stove shouldve ordered slightly smaller”
Helpful Report
Posted 3 years ago
Troy
Verified Buyer
“Professional very impressed”
Total-Hearth.com 5 star review on 30th October 2022
Helpful Report
Posted 3 years ago
Glen
Verified Buyer
“Excellent product and great price super fast service ,can’t say much more,THANKS AGAIN,you will my supplier”
Helpful Report
Posted 3 years ago
Total-Hearth.com is rated 4.8 based on 1,917 reviews
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